Sorry, the InVision Help Center does not support Internet Explorer. Please download Microsoft Edge or another modern browser.


Why am I seeing an "Invalid SSO Response" error?

Follow

This article provides answers for InVision Cloud V6 only. If you're using Cloud V7, read this article instead. Not sure which version you're using? Find out now.

If you encounter an Invalid Single Sign On (SSO) Response error when trying to sign in to InVision Cloud V6, Studio, Craft, or DSM, there is most likely inaccurate data in the SSO settings for InVision Cloud. To solve the issue, the owner or an authorized admin on your Enterprise team will need to work with your internal IT team to gather the necessary metadata that InVision Support must have to update the SSO settings.


Was this article helpful?

Still have a question?

Contact Us