- How long do I have to export my documents?
Your documents will be available in your account until December 31, 2024. We strongly recommend initiating the export process early in 2024. Anticipating a high demand in the final months before the shutdown, there is a possibility that our servers may become unavailable at times. Please note that we will not be able to extend your access beyond December 31, 2024, to allow for any additional time to export documents.
- How do I export my documents?
Prototypes: Check out this article for instructions on how to export your prototypes
Freehands: Check out this article for instructions on how to export your Freehands
Boards & specs (V7): we recommend converting those documents to Freehand first. You will then be able to export the Freehand document to a PNG image
Boards (V6): To export your V6 boards, follow the steps in this article
Assets (V6): To export your V6 assets, follow the steps in this article
DSM libraries: DSM content cannot be exported in full from your published library. Our recommendation is to back up the local Sketch source file used to create your library. If you'd like to download icons only, check out this article.
- Is there a bulk export option?
Unfortunately, a bulk export is not available, so you'll need to export each document one by one. Please note that our Support team will not be able to export documents on your behalf.
If you're exporting a large number of documents, we recommend using our document filters to organize your documents by last created, viewed, or updated date. We've also put together this article with a list of best practices for offboarding from InVision.
If you're moving to Miro, you can use their bulk importer to sync your Freehand documents to Miro.
- Will my exported prototypes continue to work after InVision has been decommissioned?
Yes. Any document that has been exported and saved locally will be available post-shutdown. This includes any offline (.zip) prototypes – they will continue to function as they do today since they don't rely on our services.
- Will my share links continue to work after InVision has been decommissioned?
Once your documents are deleted, all existing share links will no longer work.
- What’s your recommended alternative for Freehands?
Our Freehand visual collaboration product was acquired by Miro. Miro has exciting plans for Freehand and will be communicating with Freehand customers directly moving forward.
Miro offers capabilities built for all stages of innovation, hundreds of templates, and it connects with over 130+ apps to align your team in one scalable, secure workspace. For more information and to sign up for free, visit this page.
Please note that any Freehand documents that were created in your InVision account will not automatically transfer to Miro but you can use their importer tool to move them across. The Freehand migration token is valid only for two weeks from the date you received the token. From December 31, 2024, 11:59 PM EST onwards, Freehand and all associated migration tokens will be discontinued and invalidated. Users will no longer be able to generate new tokens or access Freehand.
- What’s your recommended alternative for prototyping?
Miro also has integrations with Figma so for all of the functionality you were leveraging between prototypes and Freehand, Figma and Miro is a great option.
- Could the security of my account be compromised as you’re shutting things down?
Security of your account and data is absolutely paramount to us and will continue to maintain the practices outlined in our security documentation until the very end.
- Are you still fixing issues and bugs?
We’ll continue to make critical security and platform bug fixes and support a reliable product. If you're running into any technical issues, please reach out to our Support team
- Can I still request a feature or improvement?
We will no longer make any product enhancements in InVision. If you'd like to log a feature request with Miro (for their visual collaboration tools, including Freehand), please contact Miro’s Support team.