Private Cloud User Guide

Note: This article mentions generating screens by uploading a Sketch or PSD file. This method of syncing is being discontinued for existing customers effective August 14 and are unavailable to new customers. Please see the announcement for more details. We strongly recommend that you start using Craft Sync now.
Private Cloud is an advanced security offering for InVision Enterprise. With Private Cloud, all of your company’s data is completely isolated from the rest of InVision’s customers. As a result, you’ll need to be aware of some important changes to your InVision workflows.  

Logging in to Private Cloud

As Private Cloud is a completely separate instance of InVision, there are different ways to login to your account. 
  • Web: Log in directly to your team’s unique domain and bookmark your domain for easy future access. (Ex: mycompany.invisionapp.com)
  • iOS: Switch to Private Cloud mode before signing in
  • Craft Sync: Select the Enterprise sign in option and enter your team domain  

Craft Sync

Craft Sync is the recommended tool for uploading and syncing prototypes to InVision Private Cloud. Ensure that you have Craft installed on your machine and connect to your InVision account through Craft Sync.
NOTE: be sure to select the Enterprise sign in” option and enter your team subdomain to connect to your Private Cloud account
If you have any trouble downloading Craft or connecting through Craft Sync, you may need to contact your IT Administrator for help with your installation and to ensure Craft Sync is whitelisted within your company’s firewall. 

Feature Limitations

Some features of InVision are not currently supported on Private Cloud: 
  • Automatic creation of screens when Sketch or Photoshop files are uploaded to InVision (Tip: use Craft Sync in Sketch or Photoshop to upload screens 5x faster than before)
  • UserTesting and Lookback
  • SSO sign-in for InVision Sync
  • Only JIRA Server is currently supported for Private Cloud customers. JIRA Cloud is not currently supported for Private Cloud customers at this time.
If you require access to any of these features, please contact your company’s InVision Administrator before moving to Private Cloud.  

Need more help? 

Get in touch by contacting Support via email or by phone at 1-877-932-7111 and selecting option 1.