1. InVision Support
  2. Community
  3. Freehand

Back

Loading... [[ activeCommunity === "products" ? productHelpTitle : talkShopTitle ]]

Post

Freehand Conversations

Updated • Nisha O

Internet Connection

The internet connection keeps dropping and "No Internet Connection" keeps popping up while on on freehand. My connection is totally fine no other tabs videos programmes are affected, just invision. Perhaps there are some update...

19 comments

7 votes

Updated • Blake Ramick

Freehand image quality

Anyone have any best practices for adding higher quality images in Freehand? Mine show up pixelated and the original is not.

17 comments

6 votes

Updated • Fen

Freehands - Unable to load

Hi !  My freehand boards doesn't load I tried to open them on a private navigator, same error message.  Can you please help me to fix it ?  Best regards

11 comments

1 vote

Updated • Dirk Winkler

Items are invisible but still there.

Hey there, (i´m from Germany so pls forgive me, if my english isn´t correct) i got a problem. I worked with freehands since some weeks. But as i looked now at the board, all items are invisible. i know they are still there. The...

11 comments

1 vote

Updated • Kristin Douglas

Floating menu that won't go away!

Is anyone else frustrated by the fact that when you are typing in a text box or writing on a sticky note, the mini menu floats directly above what you are writing for the duration of while you are in that box or note? I often p...

9 comments

0 votes

Updated • Konstantin Kaminski

Freehand on iPad Pro

First of all thank you for offering Freehand, very useful tool! I have noticed the following “issues” on the iPad Pro (tried both Invisionapp from App Store and in safari browser): 1. Apple Pencil tapping on the pencil does no...

9 comments

10 votes

Planned

Updated • Emily Kirkman

Have you tried Freehand?!

Have you tried Freehand?! It's been an absolute time saver for my team and I. Eliminating all the guessing work that can come with group collaboration. A lot of our ideas are drawn out through Freehand. The new pre-built UI ele...

9 comments

1 vote

Updated • Alex

Hand-drawn Freehand shapes missing

The freehand shapes used to convey a hand-drawn aesthetic.Why has this style (applied to the shapes on creation) been removed? Can you add this back in via a toggle for both: - Entire doc. - And/or on a 'Frame' by 'Frame' basis...

8 comments

2 votes

Updated • Billy Meyers

Sharing a Freehand with guest users

I've created a Freehand which I intended to share and collaborate with guest users. I opened the Share option and chose the following options: Who can open this document? Anyone with the link What can they do? Edit, draw, an...

8 comments

5 votes

Updated • Dirk Winkler

MS Teams got Black Backround

Hey there, what can that be? I got for all my freehands a blck backround, when i load them in MS Teams. In any browser everything is ok. But in Teams it looks like this. What can i do? Thx for helping me.

7 comments

2 votes

Updated • Juha Flythström

Freehand sharing link only gives View access

Hi, First off, thanks for a great product. I have an issue with link sharing of a Freehand board: No matter how many times I update the link sharing settings to give anyone with the link to have both Writing and editing access ...

6 comments

7 votes

Updated • Caleb Williams

Freehand Tips

InVision Freehand is such a great tool and has become so important to a lot of designers, especially because of its collaboration feature. This feature matters so much more now as a lot of us are now working from home.  The co...

6 comments

2 votes

Updated • Lakshmi

Issue with export

I love freehand, and have been using it for workflow discussions - it used to work as intended. But since last week, whenever I export an image of my freehand, all the images exported from Sketch 80.1 to the freehand appear as ...

5 comments

0 votes

Updated • Deacon

Link embedding

It would be great if you could allow us to turn text into links within a freehand.   The planning templates are great and allowing us to put links in a freehand would really make them more dynamic.  The links could lead to peop...

5 comments

7 votes

Updated • Diana Donaldson

Freehand to Prototype

Hello! I'm new to Invision and would like to create wireframes with Freehand and then export them to Prototype. However, I cannot seem to find an export option in Freehand, or even a download option for that matter. Could someo...

5 comments

10 votes

Updated • LaNia Bond

Embedding Prototypes & Screens

Is an embedded prototype on your external site still active if the prototype has been removed from your InVision App account?

4 comments

0 votes

Updated • Roeloff Van Zyl

White text not displaying on a solid shape

Hi, The white text is not displaying on a solid shape. I initially thought that the white text "layer" was behind the solid shape, but it's not as I tried again by creating the shape first and then the text - still didn't work....

4 comments

1 vote

Updated • Luc Moers

Freehand password protection?

Is it possible to setup a password link for a Freehand board? I have not found the feature and for security it would be really great to have this.

4 comments

11 votes

Updated • Lara Olson

Element shifts when clicked

This is a tiny issue but super annoying. When I click on a freehand element (text, shape, etc.) it sometimes shifts up and over by about five pixels or so. It's small, but just enough that I have to ctrl+z and reselect, or real...

3 comments

2 votes

Updated • Christian Young lloydsbanking com

Unable to upload image in Freehand

Hi, I'm unable to upload an image into Freehand. I use the add image image from the side menu, select a file and it looks as though the image has been included but the loading spinner persists and it looks as though it's never ...

3 comments

1 vote

Updated • Christian Meinke

Can't access Freehand

Hi,When trying to access a newly created Freehand I'm receiving the following error: MacOs 12.1, Safari 15.2Any help is much appreciated.

3 comments

1 vote

Updated • Carly Mojica

Menu Options are Tiny

I am new to Freehand as of today. Help! Something happened and now my menu options and icons are tiny. No matter how much I zoom in on the canvas, they stay the same ridiculously small size. What did I do? How do I make them bi...

3 comments

0 votes

Updated • Santiago

Reorder frames in walkthrough panel

It seems the only way to reorder walkthrough frames for presentation is by doing it in the canvas, and it's really annoying. It would be better, I think, to also be able to override that order in the panel.

3 comments

2 votes