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InVision Cloud Pedro Ordonez

Photoshop Craft Plugin - Unable to save Pixmap

I've recently got a new notebook and had to reinstall everything. Everything was fine untill I tried to sync my .psd artboards to invision and got this message:   [Script Alert] Sync Unable to save Pixmap   It's a medium size f...

7 comments

2 votes


InVision Cloud Anna

Cannot find my comments from an old design

Dear Invision team  I am working with a website team, who no longer have a copy of a the first design they put together of my homepage. Luckily they had printed it and have been able to scan it over to us. However, our ...

0 comments

0 votes


InVision Cloud Anna

Cannot find my comments from an old design

Deat Invision team and users. I am working with a website team, who no longer have a copy of a the first design they put together of my homepage. Luckily they had printed it and have been able to scan it over to us. However, ou...

6 comments

0 votes


InVision Cloud Ryan Aldred

Inconsistence Interactions

My interactions aren't consistence in how they perform, sometimes jerky and objects randomly disappearing. For example, I touch-navigate from one screen to another, then back to the first and one/some of the boxes have disappea...

5 comments

0 votes


InVision Cloud Joseph Ryan

Flashing Between Screens in a Prototype

Hi all, I've been using InVision for a few years now but I'm coming up against an issue that I've experienced before but thought it was a first load issue. I'm getting a flash when linking through to another screen in the proto...

13 comments

1 vote


InVision Cloud Eddie

Animating pasted elements

Hello, I seem to be having some difficulty animating elements which have been created, then copied and pasted into another artboard after the other artboard has been created. It seems for some reason that invision doesn't ident...

7 comments

0 votes


InVision Cloud Rocky

Synced files do not reflect on the InVision Inspect

Hi, InVision, It's little bit weird bug. There is a certain project that I'm trying to sync in and it was successfully synced with no errors (see my screenshot). But I cannot see any files or assets that is being synced or uplo...

1 comment

0 votes


InVision Cloud John Athayde

Sketch prototype links do not sync to InVision

When we load up the prototype, the only means of navigation seems to be swiping through the screens, as opposed to the flow we've created with Sketch's Link tool. Is there a setting or switch we're missing?  Our primary goal he...

5 comments

4 votes


InVision Cloud Gloria Quiroga

Issue on desktop prototype with animated GIFs

Hi, I am creating a desktop prototype for an application for a client of ours. I am using animated GIFs to simulate the slideIn/SlideOut transition for the sidebar menu, but for some weird reason, the GIF replays twice when cli...

11 comments

0 votes


InVision Cloud Eddy Xu

Sign in to comment - I've already signed in...

After I open a prototype and switch to comment mode, the cursor says "Sign in to comment". However, I've already signed in... If I click, it redirect me to my projects page...   I've changed a few browsers, but the result is th...

1 comment

0 votes


InVision Cloud Sergej Haas

Publishing Error

Hello, I get a publishing error. It is a pretty heavy prototype, do you think big number of interaction links could be the reason for that? Do you have any suggestions, how to solve such issues? I'am on InVision 0.95.6. And I ...

3 comments

0 votes


InVision Cloud Neil Wilson

Creating links between InVision Projects

Has anyone figured out a way to create hot-zones that traverse InVision projects? We have created about 15 'sub' projects that all form part of an overall project. Today we use External URLs on hot zones to allow users and test...

2 comments

3 votes


InVision Cloud Charles Wyke-Smith

Deleting Prototypes

I have several versions of prototypes that I want to delete. I read the support note on this, but I do not get a Delete option in the More menu. I believe that is because, even though I created the project, I am not the "owner"...

3 comments

1 vote


InVision Cloud Allen Wei

How inspect show text has multiple font size

In Sketch, in one text area we can set different font size for each line of text. But in InVision inspect mode it only shows one typeface. It makes hard for developer to know what's the font size of each line.   Thanks.

3 comments

1 vote


InVision Cloud Jackie Smith

Images auto rotating when added to a board

I am adding images to a board, and in this process Invision is auto-rotating some of them incorrectly. I've checked the original files, and they are all the correct orientation. Is there a way to manually rotate within Invision...

1 comment

0 votes


InVision Cloud Stanley Flomin

Live embed question

Hello, Is it possible for users who do not have an invision account to create live embed links from the regular public sharing links? If so, how?

3 comments

0 votes


InVision Cloud John Sellars

Prototype Hotspots disappearing

We just went through a very frustrating experience investigating some disappearing hotspots. The hotspots were visible in Sketch, but not showing up on Invision. Occasionally, hotspots that had been on an artboard for some time...

22 comments

6 votes


InVision Cloud josephjpearce

Prototype scrolling Issue with Nexus 10 screen size.

I have a prototype with screens that all have a small scroll available when there shouldn't be. The screens are 800*1280 in Sketch, which should be the exact size of the screen inside InVision and therefore no scrolling should ...

5 comments

0 votes


InVision Cloud Brad Cockrell

Can I override text styles?

Is there a way to override the color of a text style without having to create a new style? When I do this, the color changes temporarily but will revert back to the original if I place a new instance of the text style somewhere...

8 comments

0 votes


InVision Cloud Noman Qaiser

Photoshop Sync Process Failed

Whenever i try to to upload my screens to invision, i get an error which says "Sync Process failed, please try again or contact support"I have 49 artboards, and i synced succesfuly twice before this error occurred. 

3 comments

1 vote