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InVision Cloud Jarod David

Damage file

How can i recover a damage file? May laptop got laggy so i restart my laptop after i save my file and when i open it, an error pop up says This file could not be opened. 

12 comments

1 vote


InVision Cloud Donna Vitan

Invision Sync keeps crashing and not syncing files

Hello, My team is having an in issue regards to being able to use and sync our Sketch files. I'm having the following issues: InvisionSync.app keeps crashing after trying to sync (will sync for approximately an hour, then it w...

12 comments

1 vote


InVision Cloud Kyle

How to hide Overlays from public view of my presentation?

Howdy, I have a project i'm working on in invisionCloud that is using a couple overlays. https://invis.io/9SSR5MJYREW When viewing the shared link of the prototype and the user clicks through to the end, the overlays are also s...

12 comments

0 votes


InVision Cloud Peter Nunn

Export quality of jpeg

I am currently working on a project where I have a number of large background images that I make exportable in Sketch and then have the developer download via Invison. I can see that there are a number of settings 1x 2x etc for...

12 comments

0 votes


InVision Cloud GG

Unable to drag and drop screens

I'm unable to drag and drop graphics into Invision like I used to. There's just a green bar appearing on the screen when I'm attempting to drop the file next to another file but when I drop the file nothing happens. I've tried ...

12 comments

1 vote


InVision Cloud Aman

Inspect mode not working

I am unable to use Inspect mode. Every time I try, I get the error dialog box which asks me to refresh, but refreshes and even trying different browsers does not work. The console spits out a JavaScript error. Can you help me ...

11 comments

4 votes


InVision Cloud Kyle

Hotspot templates not working?

Howdy, I've applied a hotspot, and it waaas working correctly. but now it is only working on some screens and not on others, even though they are applied to all of them. If it helps, i'm using the latest version of the craft sy...

11 comments

4 votes


InVision Cloud Gloria Quiroga

Issue on desktop prototype with animated GIFs

Hi, I am creating a desktop prototype for an application for a client of ours. I am using animated GIFs to simulate the slideIn/SlideOut transition for the sidebar menu, but for some weird reason, the GIF replays twice when cli...

11 comments

0 votes


InVision Cloud hanxiao

Want to add another language pack.

I'm from China, but I can't use our products very well because I'm a novice. I hope that I can add other language packs to deal with it. I'm willing to become a translator's helper.

11 comments

3 votes


InVision Cloud Matt Bailey

How do I update an image on a Board?

At the moment the only way I can see to do this is to delete the existing image and then reupload a new one. But won't this lose any associated comments on the original image?

11 comments

1 vote


InVision Cloud Mary Tchakmakian

Overlay Problem

I am trying to use Screen as Overlay option and it used to work perfectly before and by itself it looks okay but once I try to use the screen as a overlay it become VERY tiny. I dont know what the issue seems to be. The size se...

11 comments

0 votes


InVision Cloud Sijme Geurts

Force "Add to Home Screen" doesn't work

Hello! I would like to send a preview of a design to a client. Preferably this opens fullscreen, so without browser bar. I think that this should be possible using the option marked in red (Force "Add to homescreen" on iOS and ...

11 comments

0 votes


InVision Cloud Sethuraman Vijayakumar

How to download CSS for a project

I design my project and share it with the developers. The developers find it hard to copy the css for every component in the design. Is there any way they can download all related CSS for a given project? Please let me know.   ...

11 comments

5 votes


InVision Cloud Karl Mochel

How do I get to Freehand on iPads?

Trying to use Freehand on iPad Pros because we can use Pencils. Since the Invision iOS app doesn't support Freehand I just want to use Freehand like the desktop site but with a pen. When I try to get to Freehand I either get re...

11 comments

1 vote


InVision Cloud Laurel Hulme

Link to anchor on another screen

I noticed someone posted about this a couple years ago, and they were going to add the feature, but it got closed. I need to land on a different part of a page in my prototype. I can only do this if a user actually clicks a but...

10 comments

7 votes


InVision Cloud Facundo Perez Perkman

Can't share a prototype

Hi there.  I've created a prototype in InVision Studio, I share it with the developer, but when he tries to use Inspect Mode it ask to sign in, he logs in, and then he gets a 404 error. I've noticed that after he logs in it red...

10 comments

5 votes


InVision Cloud Sarah Heitkamp

Fixed Footer and Autostretch Issue

Hi- When prototyping I use the auto stretch function in Invision. However, I'm having issues with my fixed footer (which is a chat button). In Sketch, I have it set up as no background behind the chat, directly under the footer...

10 comments

0 votes


InVision Cloud Rae Hanley

Public Sharing - Difficult to Navigate

Most of my work is shared through public share links and I'm running into an interesting issue. It's not very intuitive to move through the pages. I keep having to remind my partners that they can use the left and right arrows ...

10 comments

3 votes


InVision Cloud ET

How to leave a Board?

I have been added as a collaborator on another user's board. However, I can't seem to find out how to leave the board voluntarily without asking the board owner to remove me. With shared Prototypes, you have the option in setti...

10 comments

5 votes


InVision Cloud Jonas invision Arvidsson

Present at fullscreen (fit to screen)

Hi, I have some wireframes that I want to present, but as the images are quite large, and won't fit the screen at 100& resolution, I was wondering if there's an option to 'fit-to-screen" the images so that the entire images is ...

10 comments

0 votes


InVision Cloud Barbara Mueller

Commenting on a prototype

Usually I send Invision prototypes to our clients and ask them to comment on our prototypes in Invision. Recently I get complaints from clients that they need to login to comment. That is why they give it up and send me an emai...

10 comments

4 votes


InVision Cloud Peter Marriott

Scroll bars

Within invisionapp for mobile play mode I am now seeing vertical scroll bars. Can these be removed / hidden.

9 comments

8 votes


InVision Cloud Peter

Where's te overview icon?

When I share a presentation and try this link in another browser, I don't see the icon for the overview of all screens. In other presentations, I see the option to show all screens at the bottom right. I can't get this done, wh...

9 comments

0 votes