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InVision Cloud Conversations

Updated Erik Porter

Issue with hotspots in fixed header

I'm running into issues trying to use hotspots in a fixed header.  I have a hotspot that on hover opens another screen as overlay set to top right fixed. If there isn't a fixed header, then it shows up in the top right of my co...

0 comments

0 votes

Updated Justyna

[BUG] Scroll to anchor on transition not working

Hi! I have an issue with scroll to anchor point on transition. I want to show "thank you" screen after clicking a CTA. When I try to set the hotspot and choose to "set anchor position" I see a miniature of a the same page I am ...

2 comments

0 votes

Updated Kannaa Chilla

How do I access my InVision V6 assets in V7?

While the Assets tab that was available with InVision V6 prototypes does not exist in V7, there are ways to continue distributing assets in the new version.  Depending on whether you’ve already updated to V7 or not, there are ...

0 comments

0 votes

Updated Yasuhiro SUZUKI

Unexpected Horizontal Scroll Bar in V7

Hi, I am currently rebuilding the first V7 prototype as I couldn't transfer the one from V6. I have some "large" sized screenshot which were captured in my browser.The screen size of my laptop is 1,920x1,080. And the screenshot...

0 comments

0 votes

Updated Tim Rumboll

Upgrade to use Inspect?

I've been exploring InVision on a free plan but it asks me to upgrade to use Inspect. Is that correct? On the support page below it says Inspect is included in the free plan? https://support.invisionapp.com/hc/en-us/articles/36...

3 comments

0 votes

Updated Ash Billings

Link back / close not working as expected

Current behavior:I have two modals in my prototype that users should be able to open at multiple stages. On both screens, I have created a button to dismiss the modal in the top-right corner of the modal. I've created a hotspot...

3 comments

0 votes

Updated Tiago Da Silva Gameiro

Fix position of vetical elements

I've been talking with some designers into IBM and as far we understand, it is not possible to fix vertical elements in InVision. The only option available is fix header and footer. This is a really missing feature and I can...

2 comments

0 votes

Updated Ivan Ojeda

Maintain scroll position on click NOT working

I've been running into this issue where the "Maintain scroll position on click" is not working. I've tried creating hotspots on both, sketch, and invision app and neither option is working right now. 

4 comments

2 votes

Updated Ola Kubicka

The Export hell

WHY, OH WHY the easy and fast working download option of one or few screens was replaced with export to zip. Not only that adds additional step of unzipping, which is irritating in itself, but the option works once every 5-10 t...

1 comment

0 votes

Updated Nathan Chan

Issues with uploading PDF screens

I'm having severe issues with uploading mockups which are in PDF format. The mockups include Montserrat font, when I upload the mockup, the screen is completely ripped apart. All the text is missing and graphics are rended thro...

1 comment

0 votes

Updated Kannaa Chilla

Enterprise guide to updating to InVision V7

Upgrading to InVision V7 allows you to experience the completely new InVision—designed to keep you and your team organised. This guide provides essential information about what to expect in V7: What's new in V7 (and what you'l...

0 comments

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Updated Leilani Garcia

Screens not updating

Invision seems to have problems updating screens when I upload new .jpgs. It doesn't happen all the time but it has been pretty frequent. Sometimes a refresh will fix it but sometimes not. I use Chrome and have also cleared my ...

1 comment

0 votes

Updated Rajshree Chauhan

From Wireframe to Prototype

First, do I need to have a paid account to access Prototypes? There is nothing written that indicates this. The only visual cue I have is that Prototypes is not an option under + Create on my free account. Second, I have a wire...

1 comment

0 votes

Updated António Wunderly Gomes

Hover effects, transitions are off? Bug?

Hi guys, how are you?   It seems I'm having some trouble with a project I have, and while I'm presenting the prototype, all transition animations like dissolve, anchor points, etc, from one screen to another are missing. Is thi...

9 comments

1 vote

Updated Bikash Chintak Dash

Not able to locate my account.

I am unable to find the account with which this project https://projects.invisionapp.com/prototype/BillieEilish-BikashDash-ckevf5ejw00251v01bq02qppb/play/e70b0e9f is hosted and uploaded  to cloud.

1 comment

0 votes

Updated Scott

Upload from Sketch failing

When i upload from Sketch, the document is created with the corresponding screens from the sketch document, however when i click on one of the screens the following message appears : The screen you were looking for was archive...

10 comments

5 votes

Updated Sue Ding

New and lost in Invision

I just started learning to use InVision to use for prototyping purposes. I only see option to create freehand documents. There is no option for me to create new prototype. Am I missing something here? 

1 comment

0 votes

Updated Camilla

Sharing Prototype

I find that 50% of my clients gain access to view drafts no problems when I share a prototype and the other 50% are being asked to register/use a password to gain access. Does anyone know why this is happening? Thanks

1 comment

0 votes

Updated Amanda Waller

Student Code

Hi! I'm entering a program that gave me a code for 9months of free InVision Pro. I'm not seeing an obvious place to input the code, can anyone here help?

1 comment

0 votes

Updated Laura Watts

Always show Hotspots?

Is there a setting to specify that hotspots always display? Currently, I have to click on the image to see all the hotspots. I would like to always have the hotspots show.

1 comment

0 votes

Updated iKasa

iPhone 6-8 prototype shows a small image in Build Mode

Hi, Some weeks ago I notice that a prototype with the iPhone 6-8 skin in the Build Mode is working wrong or not the same way as it worked before.The Build Mode shows a small image that makes impossible to create hotspots in the...

1 comment

0 votes

Updated Rob Phillips

Show/Hide Prototype Comments

Hi! We're using InVision Cloud v7 to create prototypes that are being used as virtual demos. Some of the demos are run by staff, while others are viewed directly by clients. For demos viewed by clients, it's helpful to have com...

2 comments

0 votes

Updated Sean Melchionda

Hot Spots Not Working In iOS App

Are hotspots no longer working in the Invision iOS app?  With in the last two years I've been able to link pages in my mobile design via hotspots and then use them to move between pages in a prototype in the iOS app.  Has that ...

1 comment

1 vote