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InVision Cloud Conversations

Updated Scott Lindsey

Background is not scrolling (Bug?)

I have a custom background on my prototype since there is a color on the left different than the color on the right. I wide background with the color on each side. I uploaded this image to the background and it does not scroll ...

1 comment

0 votes

Updated Scott

invision onboarding ux from a new user perspective

I'd would prefer to have a not public line for contacting InVision, however they do not seem to offer any public facing emails that I could find. Ah well, same goes for Apple, most of my emails relating to some very abysmal exa...

2 comments

0 votes

Updated JND

Enhancement Idea for Jira Plugin

Currently, we can only add public links to the Invision Jira plugin. What about the ability to add Invision screen history links?  Reason: The public link updates the screen inside the plugin automatically, whenever the screen ...

1 comment

0 votes

Updated Rick Tilghman

Bug w/ "Link to screen" from overlay (black screen)

Mac 10.15.7 / Craft 1.0.105 / Sketch 70.5 Per the title, there's what seems to be a strange bug that I can't get around in a recent invision prototype I built.  To summarize: The prototype has a couple of overlay workflows for...

1 comment

0 votes

Updated Bee Huang

Still being charged despite downgraded plan to free

Hi Invision, I am still being charged for couple of months despite downgraded my plan from professional to Free. I notice there is no way to contact support when i am under Free plan.  please help to check and i would like to r...

1 comment

0 votes

Updated Amber

Invision Education Code Help!

Good evening, I am currently enrolled in UX/UI Desgin with Netflix Bootcamp at Norfolk State Univeristy. I am having a hard time with the validation code to receive the free education version of Invision. Is there any way that ...

2 comments

0 votes

Updated Radu Popescu

Prototypes Overflow Computer Screen

Using Chrome and Firefox: last week, the web design environment used to adjust to the screen size so that I could see all the assets I am looking at in every menu context. Now I not only have to scroll horizontally, but the hom...

1 comment

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Updated RickM

Working with PDFs for Revisions, Feedback, Marking up

Our team would like to use InVision for Annotating and Marking up multipage PDF documents.(Design reviews) First, does InVision transcribe the original document as it was exported/imported. (no odd / janky issues within the PD...

1 comment

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Updated Chaitanya Shah

Freehand Zooms to 0 or NaN

Hi Team, Thank you for the powerful Freehand app. I tried to get onboard with the Freehand app, and it gave me hard time on Apple iPad as well as on Desktop web. Somehow, after spending good amount of jotting, the zoom lev...

4 comments

0 votes

Updated Hitika Gilhotra

InVision freehand board

We are not able to write on the freehand board. The pencil tool's a problem I guess. Not able to form lines or arrows. The pencil tool is just making 'fill' shapes. I've tried changing the opacity and the fill option. Its worki...

1 comment

1 vote

Updated Stéphanie Larivière

In a Team I don't want to

Hi. I just tried to create a white board and when asked to "join" a team your organization has, I must have clicked on "Anglais" by mistake and now I'm stuck with it... How can I delete that "team" ??? I teach French...

3 comments

0 votes

Updated Rachel Rochelle

How can I remove the 'private space' label?

Hello, I'm trying to add some projects into a space, but it's not working for all my projects. The ones that aren't allowing me to add them are the ones with a 'private space' label. I don't know how they got labelled that way....

4 comments

3 votes

Updated Kat Elliott

Adding new screens to already-shared sharing links

I have a prototype with a large number of screens and I have been using sections to organise these. To make the review process easier for my client, I am creating sharing links based off the section - i.e. I hover over the sect...

1 comment

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Updated Ryan Tang

Charged unkowningly by inVision for 9 months

Hi, I left and did not login to inVison for a year or two already but today I found I was charged every month from May 2020 until now, by simply holding what I thought was free. Apparently instead of moving one of my prototypes...

1 comment

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Updated Chetan Prakash

Transfer of prototype

Hi, I am trying to transfer ownership of prototypes that we have been working on to another team that has their own enterprise version. Not sure how to do this as the 'transfer prototype' option does not appear for me. The onl...

1 comment

0 votes

Updated John Burrows

Commenting in V7 is way worse than before

It's broken, much worse than V6 (which worked perfectly fine). Here is what we are encountering: Loading comments is very slow Loading screens while in comment mode is very slow Commenting on a screen doesn’t automatically tag...

3 comments

1 vote

Updated Michelle

Trouble Transferring Prototype Ownership

Hey Invision, Love you all and were thankful for all that you've done for the design community and speeding/cleaning up the design-process. I tried transferring ownership to another member, but the link in the email to accept...

2 comments

0 votes

Updated Full Facing (Pty) Ltd

Missing screens

I've logged into my prototype which previously had 300 odd screens, maybe more, but now 3/4 of the screens are just missing, leaving a bunch of empty groups. Could this be due to the recent db maintenance or any of the recent u...

1 comment

0 votes

Updated Rudolph Smid

Pricing question

Hello everyone, Can anyone help me with the pricing model? If I have a single InVision Pro account (the one for 7.95), can I use it to invite up to 4 (or 5) members and can we all comment and prototype? Or does everyone need t...

1 comment

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Updated Mirko

Hotspots in Overlays

Since this morning hotspots on overlays are not working for me anymore. This seems to be a bug that is experienced by multiple users, see here and here.  The bug persists also while using the prototype in an incognito window in...

5 comments

3 votes

Updated John Doe

How do I set the start page for an Invision v7 prototype?

I found an Invision page where they show you how to set a specific screen as the starting page in the prototype, but it looks like it's for Invision V6 and it said to go to Shared>Settings but my Shared settings screen don't lo...

1 comment

0 votes