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InVision Cloud Conversations

Updated Neha

Prototype using mockups jpg

I am trying to create a prototype using jpg mockups my designer gave. But InvisionApp shows error in upload and the images are not getting uploaded. What should I do?

1 comment

0 votes

Updated ivana

Problems with log in

Hello everyone, I hope someone will be able to help me out.. Namely, I am able to log into invisionapp (web),open 1 file from my prototype and then system kick me out automatically, that happen today to other member of our team...

2 comments

0 votes

Updated Vìctor González

Fixed footer is bugged

When we try to load our prototype in different devices and different mobile browsers such as Safari and Chrome, the size of the fixed footer is not corresponding to the one we set in our InVision prototype, and the px from the ...

1 comment

0 votes

Updated Murray

Overlay link not working

Hi all   I have a button that I want a hover effect so I used a copy of the button and open the copy when hovering over the original button. Works fine but to have the overlay close when mouse out I need to uncheck "Stay on tar...

1 comment

0 votes

Updated Steffane Creighton

Creates new screen, messing up links

This problem has been happening for awhile now, but using Craft plugin and InVision Cloud + Sketch Cloud, something keeps making Craft upload a completely new screen with the same exact name as an existing screen already in InV...

3 comments

0 votes

Updated Fajar

Fix Footer covered by Android bottom Nav

Hi. I made prototype for android.  Thats fit when viewed on laptop. But when prototype opened in android device the fix footer hidden by android bottom nav. this is happen in my latest project. But never happen in old project i...

2 comments

0 votes

Updated Varsha Sastry

InVision Account for NGO's

Hi we are education based NGO working on developing and strengthening education leadership across India. We wanted to use Invision to develop our products, are there any discounts offered for NGOs by Invision?

1 comment

0 votes

Updated Robin Nagel

Help! I can't delete two of my Moodboards :-(

I try to delete two Moodboards, but everytime I do so, I get this Message: What can I do?? :-(( Since yesterday, it's not possible to delete these 2 documents. I only wanted to test this feature.

4 comments

0 votes

Updated Nikolay Tchaouchev

Adding user under Professional account

Hi, I have a paid professional account and I'm really struggling to figure out where I can add another user (specifically an admin to handle the billing side). Support is horrible, the chat is useless and it tells me that suppo...

1 comment

0 votes

Updated Scott Lindsey

Background is not scrolling (Bug?)

I have a custom background on my prototype since there is a color on the left different than the color on the right. I wide background with the color on each side. I uploaded this image to the background and it does not scroll ...

1 comment

0 votes

Updated Scott

invision onboarding ux from a new user perspective

I'd would prefer to have a not public line for contacting InVision, however they do not seem to offer any public facing emails that I could find. Ah well, same goes for Apple, most of my emails relating to some very abysmal exa...

2 comments

0 votes

Updated JND

Enhancement Idea for Jira Plugin

Currently, we can only add public links to the Invision Jira plugin. What about the ability to add Invision screen history links?  Reason: The public link updates the screen inside the plugin automatically, whenever the screen ...

1 comment

0 votes

Updated Rick Tilghman

Bug w/ "Link to screen" from overlay (black screen)

Mac 10.15.7 / Craft 1.0.105 / Sketch 70.5 Per the title, there's what seems to be a strange bug that I can't get around in a recent invision prototype I built.  To summarize: The prototype has a couple of overlay workflows for...

1 comment

0 votes

Updated Bee Huang

Still being charged despite downgraded plan to free

Hi Invision, I am still being charged for couple of months despite downgraded my plan from professional to Free. I notice there is no way to contact support when i am under Free plan.  please help to check and i would like to r...

1 comment

0 votes

Updated Amber

Invision Education Code Help!

Good evening, I am currently enrolled in UX/UI Desgin with Netflix Bootcamp at Norfolk State Univeristy. I am having a hard time with the validation code to receive the free education version of Invision. Is there any way that ...

2 comments

0 votes

Updated Radu Popescu

Prototypes Overflow Computer Screen

Using Chrome and Firefox: last week, the web design environment used to adjust to the screen size so that I could see all the assets I am looking at in every menu context. Now I not only have to scroll horizontally, but the hom...

1 comment

0 votes

Updated RickM

Working with PDFs for Revisions, Feedback, Marking up

Our team would like to use InVision for Annotating and Marking up multipage PDF documents.(Design reviews) First, does InVision transcribe the original document as it was exported/imported. (no odd / janky issues within the PD...

1 comment

0 votes

Updated Chaitanya Shah

Freehand Zooms to 0 or NaN

Hi Team, Thank you for the powerful Freehand app. I tried to get onboard with the Freehand app, and it gave me hard time on Apple iPad as well as on Desktop web. Somehow, after spending good amount of jotting, the zoom lev...

3 comments

0 votes

Updated Hitika Gilhotra

InVision freehand board

We are not able to write on the freehand board. The pencil tool's a problem I guess. Not able to form lines or arrows. The pencil tool is just making 'fill' shapes. I've tried changing the opacity and the fill option. Its worki...

1 comment

1 vote

Updated Stéphanie Larivière

In a Team I don't want to

Hi. I just tried to create a white board and when asked to "join" a team your organization has, I must have clicked on "Anglais" by mistake and now I'm stuck with it... How can I delete that "team" ??? I teach French...

1 comment

0 votes

Updated Rachel Rochelle

How can I remove the 'private space' label?

Hello, I'm trying to add some projects into a space, but it's not working for all my projects. The ones that aren't allowing me to add them are the ones with a 'private space' label. I don't know how they got labelled that way....

4 comments

2 votes