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InVision Cloud Conversations

Updated Caleb Ko

Unable to see Educational License site

Hi! I'm enrolled in the UC Berkeley Extension UX Design Bootcamp, and they gave me a code to apply for a free education license for inVision. However, when accessing the site to apply, I am given a 404 error. Is there an altern...

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Updated Kannaa Chilla

Auto-provisioning via public Freehand links

Starting September 2022, eligible account Admins and Managers with approved domains can share freehand links publicly via auto provisioning, making the experience much more seamless redirecting members to the documents. What is...

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Updated Patty Borgman

Animated GIF not working with browser cache

I created a simple 2 screen prototype. The first screen is static and the second is an animated GIF. I created a hot spot in invision. On tap it links to the animated GIF screen. The animation usually works when first loaded, b...

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Updated Shu Nakayama

Email notification

Hello, recently there is a case that some designers are getting email notification but other aren't, even though a reviewer mentioned all of the designers.This is only happen when one specific reviewer mentions, means when othe...

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Updated Kirk Nelson

Source Code

I am not a tech person. I have been asked by my development team to provide them with the source code of my wireframes. Can someone help me with this mater. 

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Updated Morten Falslund

Tag screens with sets

Hi, On the page "all screens" in my prototype, I would love the ability to see, if some screens aren't applied to a set. Perhaps by using tags. See attached file.

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1 vote

Updated Jason Duff

Guests Losing Access to Space once shared

I have a group of people I added as guests to review prototypes in a space I created. I add them to the space and then for some reason after they have access for a while they are losing access and I have to share the space with...

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Updated Sarah

Prototype does not render correctly on mobile

My prototype looks good on desktop but when I view it on iphone 11 or 13pro, the bottom of the screen is cut of too early :( What dimensions do the jpgs have to be adjusted to, in order for the invision app to render correctly??

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Updated Kannaa Chilla

Collaborate better with InVision Public Sharing Links

Freehand has created an infinite shared whiteboard space for creative collaboration, allowing you and your team to explore ideas in real time from anywhere in the world. We're always looking for ways to make bringing your enti...

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Updated Alejandro Cordara

Bug - Inspector showing History attributes

Hi! I have reported this before but the support team didn't find an answer, and it's happening regularly... This is what is happening, step by step: 1. I upload a PSD via Craft plugin. It's a UI design with Typography and shape...

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Updated Sabrina

All images deleted after image upload to board

Hi there, one of the collaborators tried to upload an image to one of the existing boards. All of the images within the board disappeared and so did the comments. Was wondering what happened? Thank you

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Updated Florian Krauthan

Why is my email sold to third party companies

I recently got a couple of unsolicited offers from development companies to the email that is only used in InVision and not stored anywhere else. Based on the support they are not giving away that information so that only leave...

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Updated Simon Deighton

Why am I getting a horizontal scrollbar?

I have a design uploaded at width (viewed on a 2560 x 1440 display), with background image 'auto stretch' enabled. In the preview screen after uploading everything is fine, no horizontal scrollbar   When I view the share link ...

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Updated Kannaa Chilla

What’s New with the New InVision

Webinar Date: Thursday, June 16 at 1 pm EDT Host: Jeff Chow, Chief Product Officer We’ve spent the last decade helping design teams create the world’s best digital products. We’ve helped countless organizations real...

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Updated Sam Verdure

Spaces navigational weirdness

Our team has been enjoying exploring the new Spaces updates to improve project organization. However, there seems to be a missed opportunity when it comes to navigation; once you go into a prototype from the spaces interface, t...

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Updated Sophie Chen

Cannot edit name of hotspot template

I cannot rename / edit the name of a saved hotspot template. When I try to click on the name as per the help article, nothing happens - I can only highlight it as static text. This is the case whether the template is applied or...

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Updated Laurie Kincaid

V7 Assets - no longer able to replace assets

In V6 we used to be able to delete the assets that Craft exported from Sketch and upload optimized images for our dev team so that everything was in one place. In V7 is there anyway to replace assets? Or a plug-in that will opt...

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Updated Kelsey Janak

All of our mocks in Invision "Spaces" are gone

Looks like maybe some sort of update in Invision happened since it looks a bit different, but my team has 5 "Spaces" that were all filled with mocks/projects. Now all of them are gone. This is what we see in all of them regardl...

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Updated Byron

Implementing a scrollbar

I have a quick question: is it possible to implement a scrollbar on an InVision Cloud mobile prototype (or at least some kind of workaround)? And if so, is there a tutorial on how to do so? A few of the screens on my iPhone pro...

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Updated Matthew Brewer

Screens disappearing after upload

I've tried multiple times to upload three sets of PNG images, one containing 20 images, the other two containing 18 each. Every time I go back to the "All Screens" or click away from the set I've just uploaded images to, some o...

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Updated Design

Send Notification to Slack on edit of a V7 prototype

Hi everone, we are moving to Invsion V7.  We want to send notifications to our Slack channel everytime a InVision proptotype changes... for example when a screen is added, or modified, or when a label is added.  We followed exa...

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1 vote

Updated Kannaa Chilla

Get started with your New InVision workspace

With distributed, remote, and hybrid work providing unparalleled collaboration issues for enterprises of all kinds, InVision has introduced game-changing platform upgrades like the Freehand limitless canvas and the Spaces hub....

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Updated Isaac Lax

Naming variables in InVision Inspect

Hello everyone Is there a way to use "." in the names of my variables? I would like for the variables names in InVision to match our design tokens, but InVision gives me an error when I try to use "." in the variable names. You...

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