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InVision Cloud Mark

Newbie question - Artboards all mixed up in Spaces

Hi, I'm new to Invision, so forgive the newbie question.. Is there a way to order the screens I've created in Studio and uploaded to Spaces? I've created around 25 artboards (not sure if these are the same things as layers), bu...

0 comments

0 votes


InVision Cloud Stuart

No scroll bar in mobile prototype

When I upload a screen to view it as a mobile prototype, I'm not getting a scroll bar. So I can't scroll down the design. When I first signed up it worked but now it doesn't. See file attached. No scroll bar on the right. I can...

5 comments

1 vote


InVision Cloud Jesus47

need help ! Losing all freehand project

i was working on other project so i didnt access to my project for around 1 month.   today i log back in and found out i there is nothing left in my account i would like to ask is it possible to get them back and i would like i...

0 comments

0 votes


InVision Cloud Anna

Unable to load invision freehand board

Hi, I created an invision freehand board and invited 3 other people as team members. We have some important brainstorming on that freehand board, is anyone facing the same server issue? And would anyone be able to help us retri...

0 comments

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InVision Cloud Rikita Poojari

InVision App API

Is there any API available to get the list of users or to get the license information for an organisation? I'd like to query the users using InVision app from my program, so wanted to check if there's any developer API availabl...

0 comments

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InVision Cloud Bardavon IT

How do you know when you've reached your "limit"?

I am seeing some odd behavior in InVision this week. I have an individual (non-enterprise) license and am wondering if I am at or near my 'limit' in terms of storage. I am redesigning an entire application, and simultaneously t...

0 comments

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InVision Cloud Girish

Not able to tag people in Invision

Hi, I'm able to see all the user when I login to Invision but when I type @ I don't see anyone except 4 ppl where as in project there are around 15ppl. Others are able to tag me but I'm not able to tag anyone can anyone help me...

0 comments

0 votes


InVision Cloud Tami Takamiya

Truncation in numbers on Windows 10 Chrome

I see top & bottom of numbers are truncated when InVision Cloud is used in Google Chrome running on Windows 10.  Is it a known issue?  The problem does not occur in Chrome on MacOS.

3 comments

0 votes


InVision Cloud Blake Ramick

Freehand image quality

Anyone have any best practices for adding higher quality images in Freehand? Mine show up pixelated and the original is not.

2 comments

1 vote


InVision Cloud Blake Ramick

Knowledge Base Information Error?

https://support.invisionapp.com/hc/en-us/articles/115000683303-Allowlisting-for-InVision I think this is an error Under "Enable Integrations" Current: trello.global.invisionapp.co:443 Correction: trello.global.invisionapp.com:443

1 comment

0 votes


InVision Cloud Tim O'Sullivan

Hotspots

Hi there,   I'm wondering why the hotspots keep moving from the position I've placed them in. I've assigned hotspots in the footer by on some screens they've moved up the screen. Any ideas?

3 comments

0 votes


InVision Cloud Pauly

Member cannot Manage Labels (approve/change labels of a screen)

Hi, I have multiple Members in my team. Some Members can 'approve' screens (Manage Labels) as per:https://support.invisionapp.com/hc/en-us/articles/203009899-How-do-I-approve-a-screen- I have other Members in the same team who ...

3 comments

0 votes


InVision Cloud Skip Hanson

Link to point on screen with fixed headers

Hello. Anyone see the issue that if you try and link to a point on a screen with a fix header, the link comes up short? I figure it's because the tool is not compensating for the fixed header size. It's impossible to get it to ...

1 comment

0 votes


InVision Cloud Adam Nekola

Invision for Jira — trouble connecting?

Not sure if I'm posting in the right place... My Invision for Jira extension isn't working at the moment. It's giving me an error "We're having trouble connecting to InVision for Jira. Try contacting the developer for support."...

1 comment

1 vote


InVision Cloud Sophie Chen

Desktop Fixed Footer Broken

When setting a fixed footer on desktop, InVision seems to cut off/hide the bottom of the screen that’s just above the footer, to instead be behind the footer. Is anyone else encountering this bug? I have tried creating a new pr...

3 comments

2 votes


InVision Cloud andrea rucci

grouping people in Freehand

Hi, is it possible to group people involved in a Freehand session? We are planning a big workshop session using the tool and this feature will be super useful.

1 comment

0 votes


InVision Cloud Ahmad Fauzi SV

Comments disappearing on ios Invision prototype

This has been happening only lately. When I create a new comment on a version 7 prototype, it disappears after i exit comment mode. When i return back to comment mode on the same screen, the new comment bubble number no longer ...

1 comment

0 votes