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InVision Cloud Conversations

Updated Sophie Chen

Cannot edit name of hotspot template

I cannot rename / edit the name of a saved hotspot template. When I try to click on the name as per the help article, nothing happens - I can only highlight it as static text. This is the case whether the template is applied or...

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Updated Laurie Kincaid

V7 Assets - no longer able to replace assets

In V6 we used to be able to delete the assets that Craft exported from Sketch and upload optimized images for our dev team so that everything was in one place. In V7 is there anyway to replace assets? Or a plug-in that will opt...

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Updated Kelsey Janak

All of our mocks in Invision "Spaces" are gone

Looks like maybe some sort of update in Invision happened since it looks a bit different, but my team has 5 "Spaces" that were all filled with mocks/projects. Now all of them are gone. This is what we see in all of them regardl...

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Updated Byron

Implementing a scrollbar

I have a quick question: is it possible to implement a scrollbar on an InVision Cloud mobile prototype (or at least some kind of workaround)? And if so, is there a tutorial on how to do so? A few of the screens on my iPhone pro...

1 comment

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Updated Matthew Brewer

Screens disappearing after upload

I've tried multiple times to upload three sets of PNG images, one containing 20 images, the other two containing 18 each. Every time I go back to the "All Screens" or click away from the set I've just uploaded images to, some o...

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Updated Design

Send Notification to Slack on edit of a V7 prototype

Hi everone, we are moving to Invsion V7.  We want to send notifications to our Slack channel everytime a InVision proptotype changes... for example when a screen is added, or modified, or when a label is added.  We followed exa...

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Updated Kannaa Chilla

Get started with your New InVision workspace

With distributed, remote, and hybrid work providing unparalleled collaboration issues for enterprises of all kinds, InVision has introduced game-changing platform upgrades like the Freehand limitless canvas and the Spaces hub....

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Updated Isaac Lax

Naming variables in InVision Inspect

Hello everyone Is there a way to use "." in the names of my variables? I would like for the variables names in InVision to match our design tokens, but InVision gives me an error when I try to use "." in the variable names. You...

1 comment

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Updated Erik Porter

Issue with hotspots in fixed header

I'm running into issues trying to use hotspots in a fixed header.  I have a hotspot that on hover opens another screen as overlay set to top right fixed. If there isn't a fixed header, then it shows up in the top right of my co...

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Updated Justyna

[BUG] Scroll to anchor on transition not working

Hi! I have an issue with scroll to anchor point on transition. I want to show "thank you" screen after clicking a CTA. When I try to set the hotspot and choose to "set anchor position" I see a miniature of a the same page I am ...

2 comments

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Updated Kannaa Chilla

How do I access my InVision V6 assets in V7?

While the Assets tab that was available with InVision V6 prototypes does not exist in V7, there are ways to continue distributing assets in the new version.  Depending on whether you’ve already updated to V7 or not, there are ...

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Updated Yasuhiro SUZUKI

Unexpected Horizontal Scroll Bar in V7

Hi, I am currently rebuilding the first V7 prototype as I couldn't transfer the one from V6. I have some "large" sized screenshot which were captured in my browser.The screen size of my laptop is 1,920x1,080. And the screenshot...

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Updated Tim Rumboll

Upgrade to use Inspect?

I've been exploring InVision on a free plan but it asks me to upgrade to use Inspect. Is that correct? On the support page below it says Inspect is included in the free plan? https://support.invisionapp.com/hc/en-us/articles/36...

3 comments

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Updated Ash Billings

Link back / close not working as expected

Current behavior:I have two modals in my prototype that users should be able to open at multiple stages. On both screens, I have created a button to dismiss the modal in the top-right corner of the modal. I've created a hotspot...

3 comments

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Updated Tiago Da Silva Gameiro

Fix position of vetical elements

I've been talking with some designers into IBM and as far we understand, it is not possible to fix vertical elements in InVision. The only option available is fix header and footer. This is a really missing feature and I can...

2 comments

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Updated Ivan Ojeda

Maintain scroll position on click NOT working

I've been running into this issue where the "Maintain scroll position on click" is not working. I've tried creating hotspots on both, sketch, and invision app and neither option is working right now. 

4 comments

2 votes

Updated Ola Kubicka

The Export hell

WHY, OH WHY the easy and fast working download option of one or few screens was replaced with export to zip. Not only that adds additional step of unzipping, which is irritating in itself, but the option works once every 5-10 t...

1 comment

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Updated Nathan Chan

Issues with uploading PDF screens

I'm having severe issues with uploading mockups which are in PDF format. The mockups include Montserrat font, when I upload the mockup, the screen is completely ripped apart. All the text is missing and graphics are rended thro...

1 comment

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Updated Kannaa Chilla

Enterprise guide to updating to InVision V7

Upgrading to InVision V7 allows you to experience the completely new InVision—designed to keep you and your team organised. This guide provides essential information about what to expect in V7: What's new in V7 (and what you'l...

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Updated Leilani Garcia

Screens not updating

Invision seems to have problems updating screens when I upload new .jpgs. It doesn't happen all the time but it has been pretty frequent. Sometimes a refresh will fix it but sometimes not. I use Chrome and have also cleared my ...

1 comment

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Updated Rajshree Chauhan

From Wireframe to Prototype

First, do I need to have a paid account to access Prototypes? There is nothing written that indicates this. The only visual cue I have is that Prototypes is not an option under + Create on my free account. Second, I have a wire...

1 comment

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Updated António Wunderly Gomes

Hover effects, transitions are off? Bug?

Hi guys, how are you?   It seems I'm having some trouble with a project I have, and while I'm presenting the prototype, all transition animations like dissolve, anchor points, etc, from one screen to another are missing. Is thi...

8 comments

1 vote

Updated Bikash Chintak Dash

Not able to locate my account.

I am unable to find the account with which this project https://projects.invisionapp.com/prototype/BillieEilish-BikashDash-ckevf5ejw00251v01bq02qppb/play/e70b0e9f is hosted and uploaded  to cloud.

1 comment

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Updated Scott

Upload from Sketch failing

When i upload from Sketch, the document is created with the corresponding screens from the sketch document, however when i click on one of the screens the following message appears : The screen you were looking for was archive...

10 comments

5 votes

Updated Sue Ding

New and lost in Invision

I just started learning to use InVision to use for prototyping purposes. I only see option to create freehand documents. There is no option for me to create new prototype. Am I missing something here? 

1 comment

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Updated Camilla

Sharing Prototype

I find that 50% of my clients gain access to view drafts no problems when I share a prototype and the other 50% are being asked to register/use a password to gain access. Does anyone know why this is happening? Thanks

1 comment

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