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Matthew Brewer
Matthew Brewer Updated

Screens disappearing after upload

I've tried multiple times to upload three sets of PNG images, one containing 20 images, the other two containing 18 each.

Every time I go back to the "All Screens" or click away from the set I've just uploaded images to, some or almost all (except for one or two) will disappear.

I've done the incognito browsers, cleared cache and cookies. Anyone else experiencing this?

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Kannaa Chilla
InVision ambassador Kannaa Chilla , InVision Employee , ambassador

Hi Matthew Brewer

Apologies for the delayed response. And thanks for sharing the details you have here in Community for our team to use for further troubleshooting!

To track all the inputs & details that you'll share, I'm raising a support ticket so that our internal teams can continue to work with you on this. Please do share any further information/use cases in the comments if required.



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