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InVision ambassador ambassador
Andrea
Andrea Updated

Pinned documents is not working

I add and move new freehand documents to a Space, but when i click on "Pin to section", the freehand stays in the "Unpinned documents" section.

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Valdine
InVision ambassador Valdine , InVision Employee , ambassador •

Hi Andrea,

So sorry to hear that you’re running into this issue with pinned documents! Thanks for providing the details you have here in Community for our team to use for further troubleshooting.

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

I apologize for any frustration and disruption that this issue is causing you!

Thanks for hanging in there! 

Best,

Valdine 

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Andrea
InVision ambassador Andrea , ambassador •

Hi! Thank you, I hope is working soon. 

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