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Christina
Christina Updated

Share link requires password???

Hey, hoping someone here can help. 

I am a grad student and I'm using freehand to plan my thesis, and I want to share the link with my research  supervisors. I have not set a password, and don't even have the option to do this (despite help centre documentation showing differently), and yet when the shared link is opened it requires a password to view it. 

I have tried logging in through separate browsers, through the app, on different devices. I've checked the settings to be sure that the anyone with the link can view. 

Any ideas?
Thank you, Christina. 

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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