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InVision ambassador ambassador
Kelsie Oltman
Kelsie Oltman Updated

Freehand content jumping around and freezing

We're experiencing a lot of freehand bugs.

1. Users appear multiple time in a freehand board

2. Content jumps around and is not being saved. Deleted items show up/new content is deleted

3. Users experience freezing/being unable to add/edit items (post-it notes, etc.)

What is going on!? Please help before a workshop early next week.

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Camille M
InVision ambassador Camille M , ambassador

Hi Kelsie,

Thanks for reaching out! I see that you had already opened a ticket regarding this issue and a member of our Support team was working with you on this. 

If you have any additional questions, please feel reply to that ticket or let us know here.

Regards,

Camille

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