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Marlon Rabago
Marlon Rabago Updated

Screens not showing /shown overlapped when browsing to link screen as overlay

If I want to link screen as overlay > browse and type some keywords the results are not shown or are shown overlapped. Kind of broken... I'm pretty sure screens exists.
Why this happen and how can I fix it?
I have 909 total screens.

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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Marlon,

I'm sorry to hear that you're having some trouble with the screen as overlay option, but thanks for reaching out to us. 

To get a clearer understand of the issue you're encountering and forward this over to our Support team for investigation, I'd like to gather some additional details. 

  • If you're comfortable/able to share here, could you please send through some screenshots or a screen recording showing this issue occurring?
  • Does this issue continue if you access InVision via a private/incognito window, or a different browser?
  • Could you please confirm your browser and OS details by going to www.whatsmybrowser.org, clicking the “Copy” button, and pasting the link it gives you into your reply?

Thanks, Marlon!

Best,
Raynor

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Marlon Rabago
InVision ambassador Marlon Rabago , ambassador

The problem happens with Chrome, Firefox, Safari and incognito window.
https://www.whatsmybrowser.org/b/MPJSV
As you will see it doesn't show all thumbnails or results....it say's #results but actualy don't show anything or texts looks overlapped/cut.

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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Thanks for providing those additional details, Marlon! I'll go ahead and create a Support ticket on your behalf so our team can dig into this further for you. Please keep an eye out for that email shortly. 

Thanks!
Raynor

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