Skip to main content
Latest news: [[ newestAnnouncement.title ]] Learn more
InVision Support Home Page
Sign in
InVision ambassador ambassador
Gloria Patricia De la Cruz Torres
Gloria Patricia De la Cruz Torres Updated

Specific new mockups in Invision do not sync nor upload

I am trying to upload new mockups to an Invision project and I can't, also, I can't update existing mockups. The Craft says that the new artboards have been uploaded but they didn't and also they say that no change has been made to my artboards, it's happening the same thing that two weeks ago, please help.

- macOS BigSur 11.4

- iMac (Retina 5K, 21.5-inch, 2019) 

- Craft 1.0.114, v 1.0.112 (238)

- Sketch 72.4 (124482)

- 3.4 GHz Core Intel Core i5

- RAM: 32GB


This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

Sign in to add your vote

Thanks for taking the time to share your feedback about making our product better. We’ve let our Product team know that you’re interested in this feature so they can factor that into their product strategy.



Sort by

Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Gloria,

We're sorry to hear that you're running into an issue here, but thanks for reaching out to our Community and providing these details for our team to use for further troubleshooting.

I’ll be opening a ticket on your behalf with our Support team so they can dig into this further with you internally. Please keep an eye out for an email from one of our Support agents soon.

We'll look forward to assisting you via the ticket. 



join the conversation

To comment, sign up or sign in.