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Gloria Patricia De la Cruz Torres
Gloria Patricia De la Cruz Torres Updated

Specific new mockups in Invision do not sync nor upload

I am trying to upload new mockups to an Invision project and I can't, also, I can't update existing mockups. The Craft says that the new artboards have been uploaded but they didn't and also they say that no change has been made to my artboards, it's happening the same thing that two weeks ago, please help.

- macOS BigSur 11.4

- iMac (Retina 5K, 21.5-inch, 2019) 

- Craft 1.0.114, v 1.0.112 (238)

- Sketch 72.4 (124482)

- 3.4 GHz Core Intel Core i5

- RAM: 32GB

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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Gloria,

We're sorry to hear that you're running into an issue here, but thanks for reaching out to our Community and providing these details for our team to use for further troubleshooting.

I’ll be opening a ticket on your behalf with our Support team so they can dig into this further with you internally. Please keep an eye out for an email from one of our Support agents soon.

We'll look forward to assisting you via the ticket. 

Best,
Raynor

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