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InVision ambassador ambassador
Ann
Ann Updated

"Scale Down to Browser Width" Doesn't work

Hi

The design I published are with width of 1442px, I want it to be scaled down to fit with the browser, I clicked on 'Scale down to browser width", it doesn't work. I tried different browsers - Chrome, Safari, as well as incognito mode, none of those works, can you please advise how to fix this issue

 

Thanks!

 

Ann

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Camille M
InVision ambassador Camille M , ambassador •

Hi Ann,

I'm sorry to hear you're having some trouble scaling your prototype down to fit the browser!

We'd like to gather some additional details to assist in troubleshooting this further. Would it be possible to provide the following?

  • What is the name of the affected prototypes?
  • What browser and operating system are you using? You can get these details by going to http://www.whatsmybrowser.org/, clicking “Copy”, and pasting the link it gives you here.
  • Could you provide a screenshot showing what’s going wrong?
  • Could you include an example share link, if you're comfortable doing so publicly?

Thanks,
Camille

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