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Katie Scacchetti
Katie Scacchetti Updated

No configuration Bar/ Phone background template

Hi All, 

I'm trying to add a phone background to put my prototypes on. Someone told me to use the configuration icon and select background and select which phone. I am using the studio app and I don't have a configuration icon or any of these options. 

 

please help!

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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Katie,

Thanks for getting in touch! We'll be happy to help. 

Would you mind clarifying what you mean by a phone background to put your prototypes on? Do you mean the device frame around your prototype screen? 

You can set the device frame in Studio using these instructions: Setting your device frame

If you're having some trouble with this, please reply with some further details:

Thanks for reaching out to InVision Support today! I'm sorry to hear that you're having some difficulties with Studio, but I'll be happy to troubleshoot this with you. 

  • Could you please send through some screenshots or a screen recording showing what you do see and the issues you're having?
  • Which version of Studio are you running?
  • Which OS are you running? eg macOS 10.15.7, Windows 10 etc.

Thanks, Katie!

Best,
Raynor

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