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Matt Cardinal
Matt Cardinal Updated

Issue with seeing collaborators inputs

Our team has been exploring freehand as an option for collaborating. The responsiveness of the tool is great, and the limited tools are fine for the kinds of brainstorming that we want to do. I have been having issues with seeing posts that are made in real time by other collaborators. When one person posts a text field or sticky note, I don't see it. If they copy and paste it, then it appears on my view. I've seen this happen in 2 person sessions and in 8 person sessions and seems to be limited to one collaborator. This issue makes it difficult to promote the tool for the rest of our team to use. Affected users tried switching browsers, but that had no affect on the problem. I don't see any other posts on this topic.

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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