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Chris Taylor
Chris Taylor Updated

Charged $169 despite having the free plan?!?!

I don’t know what is going on but I just noticed a $169 charge on my card. I found an invoice on my account saying that I owed $0 but that I was being charged $169? Something is very wrong.

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Camille M
InVision ambassador Camille M , InVision Employee , ambassador

Hi Chris,

Thanks for reaching out! I see that you had already opened a ticket regarding this issue and a member of our Support team was working with you on this. 

If you have any additional questions, please feel reply to that ticket or let us know here.

Regards,

Camille

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