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Vìctor González
Vìctor González Updated

Fixed footer is bugged

When we try to load our prototype in different devices and different mobile browsers such as Safari and Chrome, the size of the fixed footer is not corresponding to the one we set in our InVision prototype, and the px from the bottom are cut. 

The only solution we found for that is adding a black space of 110px at the bottom of all screens, and increasing the fixed footer size. That way, Safari seems to show the footer we initially wanted to show, without any black space. However, Chrome users see a part of the black space added.

We can conclude that each browser and device is displaying a different size for the InVision fixed footer, covering part of the screen in some devices with the black space added.

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Victor,

Thanks for getting in touch via our Community today. I'm sorry to hear that you're having trouble with your fixed footers. 

So that our Support team can better help with troubleshoot this, I'd like to gather some more details. 

  • If you're comfortable/able to share here, could you please provide some screenshots showing this discrepancies in how your footer displays?
  • Which Apple device/s and versions of iOS are you viewing your prototype on? 
  • Do this discrepancies also occur when viewing your prototypes on a desktop?

Looking forward to hearing back from you.

Best,
Raynor

 

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