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InVision ambassador ambassador
Bhushan Tambe
Bhushan Tambe Updated

Studio crashes every time I try to Copy Paste from Sketch

Hi,

I am trying to start a new project on studio and every time I try to Copy Paste any element or art board from sketch, Studio just crashes.

I can import my sketch file directly and it works fine. But I am unable to copy-paste anything, which is annoying :(


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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Bhushan,

Thanks for getting in touch through our Community! I'm sorry to hear that you're having trouble with copying from Sketch to Studio. 

I haven't been able to replicate this myself, and was able to copy and paste successfully, so I'd like to gather some more information. 

  • If you're comfortable sharing here, could you please provide a screen recording showing the issue occurring?
  • Which versions of Studio and Sketch are you running?
  • Could you please send a screenshot of your "About This Mac" panel?

Looking forward to hearing back from you!

Best,
Raynor

1
Steven Mocarski
InVision ambassador Steven Mocarski , ambassador

Hi Raynor,

Having the same issue.

  • Sketch version 71.1
  • Studio version 1.28.2
  • macOS Big Sur version 11.2.3

Thanks,

Steve M.

1
Colin Dyke
InVision ambassador Colin Dyke , ambassador

I'm experiencing this issue too:
- Sketch Version 71.1 (115193)
- Version 1.28.2
- macOS Catalina v10.15.7

1
Bhushan Tambe
InVision ambassador Bhushan Tambe , ambassador

Hi Raynor,

Have not recorded the video yet. But basically, it is just simple copy pasting from sketch.
Here are my other system details:

- Sketch Version 71.1 (115193)
- Studio Version 1.28.2
- My system details



Thanks.

0
Lisa Eck
InVision ambassador Lisa Eck , ambassador

Raynor B
I'm having the same experience of trying to copy from Sketch and paste in Studio and then Studio crashes. I've tried just a small element and also a component and it crashes every time. I've made a small video of the steps I've taken to reproduce the crash. Do you have an email address i can send this to?

Sketch Version: 71.1
InVision Studio Version: 1.28.2 (Built November 19, 2020)

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Howard Towey
InVision ambassador Howard Towey , ambassador

Same:

Studio: Version 1.28.2

Sketch: Version 71.2 (115329)

0
Camille M
InVision ambassador Camille M , InVision Employee , ambassador

Hi all,

Thanks for providing the details each of you have here in Community for our team to use for further troubleshooting.

I’m opening a ticket on all your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

I apologize for any frustration and disruption that this issue is causing you!

Thanks for hanging in there,
Camille

0
Tom Djajadiningrat
InVision ambassador Tom Djajadiningrat , ambassador

Same here:

Studio Version 1.28.2

Sketch Version 71.2 (115329)

MacOSX 11.2.3 (20D91)

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Camille M
InVision ambassador Camille M , InVision Employee , ambassador

Sorry to hear that, Tom! I'll also open a ticket for you so our team can take a look at your files to investigate further.

Best,

Camille

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Lisa Eck
InVision ambassador Lisa Eck , ambassador

I was able to find a solution to the crashing by using an earlier version of Sketch (70.3) I'm able to copy and paste without Studio crashing. I'm curious if this works for others as well. 

Lisa

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Bhushan Tambe
InVision ambassador Bhushan Tambe , ambassador

Hi Lisa Eck

Thank you for the quick solution.

To everyone who posted on this thread, here is an UPDATE from the Invision Team.
They created a ticket and sent me the following:
----------------------------------------------------------------
"We do indeed see the same issue here, and unfortunately it appears Sketch introduced some changes starting with version 71 that prevents copy-pasting into Studio from working as expected. So sorry about that!

Our Engineering team has been made aware of this issue, and they will be investigating further. As soon as we have any updates from them, we will be sure to follow up with you here again in this ticket.

While you could theoretically roll back Sketch to version 70.X or older, that is most likely not a valid workaround for most. As such, the best workaround we could suggest would be to import the entire Sketch file into Studio using the File -> Import... menu option, save as a Studio file, and then you could copy-paste any desired objects from one Studio file to another Studio file if needed.
--------------------------------------------------------------------------------

I will update this column when I hear from them again.
Hope this works for you.

:) 

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