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Ivo Oliveira
Ivo Oliveira Updated

Data Unsplash photos not downloading

Hi,

When I try to set an Unsplash image as fill in a shape it isn't downloading the image.

I'm using macOS Big Sur 11.2.3 / Sketch 70.6 / Craft manager 1.0.107 / Data 1.0.49

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Camille M
InVision ambassador Camille M , InVision Employee , ambassador

Hi Ivo,

So sorry to hear that you’re running into trouble with Unsplash images not attaching to your Sketch layer! Thanks for providing the details you have here on your system in Community for our team to use for further troubleshooting.

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

I apologize for any frustration and disruption that this issue is causing you!

Thanks for hanging in there,
Camille

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