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InVision ambassador ambassador
Ivo Oliveira
Ivo Oliveira Updated

Data Unsplash photos not downloading

Hi,

When I try to set an Unsplash image as fill in a shape it isn't downloading the image.

I'm using macOS Big Sur 11.2.3 / Sketch 70.6 / Craft manager 1.0.107 / Data 1.0.49

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Camille M
InVision ambassador Camille M , InVision Employee , ambassador •

Hi Ivo,

So sorry to hear that you’re running into trouble with Unsplash images not attaching to your Sketch layer! Thanks for providing the details you have here on your system in Community for our team to use for further troubleshooting.

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

I apologize for any frustration and disruption that this issue is causing you!

Thanks for hanging in there,
Camille

0
Dana Blockton
InVision ambassador Dana Blockton , ambassador •
 

I am having the same issue. Is there a fix for this?

Thanks.

 
0
Ivo Oliveira
InVision ambassador Ivo Oliveira , ambassador •

That I’m aware there still isn’t a fix for this issue.

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Camille M
InVision ambassador Camille M , InVision Employee , ambassador •

Sorry to hear that, Dana!

We'll go ahead and open a ticket for you now to gather further details and confirm if your issue is related to the same bug.

Best,

Camille

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