Skip to main content
InVision Support Home Page
Sign in
InVision ambassador ambassador
Jacqui Arnot
Jacqui Arnot Updated

Just installed new Craft Manager and now I can't sync from Sketch

The Craft window opens, but if I click on my project, it just opens it in Invision in the browser and does not ask me to sync.

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

Sign in to add your vote

Thanks for taking the time to share your feedback about making our product better. We’ve let our Product team know that you’re interested in this feature so they can factor that into their product strategy.

5

comments

Sort by

official comment

Jessica Eisner
InVision ambassador Jessica Eisner , InVision Employee , ambassador

Thank you so much for reaching out! Our team was able to reproduce this and our engineering teams are currently working to resolve the issue. We'll be posting updates on this issue to our Status Page, and I've also created tickets on your behalf with our support team. Our apologies for the inconvenience!

For anyone else encountering this issue, please submit a support request or follow our Status Page for updates if you'd like to receive information as we work to resolve the issue.

Camille M
InVision ambassador Camille M , InVision Employee , ambassador

Hi all,

Thank you so much for reaching out to alert us about the issue with Craft Sync.

Our Engineers have identified the source of the issue and have released a fix. Please update your Craft Manager once more and let us know if you run into any more troubles.

I apologize for the disruption that this has caused to your work. Please don't hesitate to reach out if you anything.

Cheers,

Camille

 

0

join the conversation

To comment, sign up or sign in.