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Jonas Svensson
Jonas Svensson Updated

Keep getting signed out from Invision on iOS app - please add "REMEMBER ME" option

As the headline says.. I keep getting logged out from the Invision iOS app. Can't you add a "Remember me" so that I at least don't have to write my unnecessary complex corporate email address and password every other day? I also get signed out from the Craft and Invision website every now and then (this is not happening to any other app/website), but at least on your website Chrome remembers me and I can just click on the button "sign in". ps. was not sure what topic to select 🤷‍♂️

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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Jonas,

Thanks for reaching out today! I'm sorry to hear that you're having some trouble with being signed out of the iOS app. 

I'd like to gather some further details on this to help our Support team look into this further for you. 

  • Roughly how long are you able to signed in for before you're logged out again?
  • If you delete the InVision app and reinstall it from the app store, does the issue persist?
  • Could you please confirm which model of mobile device you're using and which version of iOS it's running?
  • Which version of the InVision app are you running? 

Looking forward to hearing back from you!

Regards,
Raynor

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