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John Nightingale
John Nightingale Updated

Photoshop not syncing with InVision

Hello, I'm having the same issues here. Craft seems to be working all fine, but it just won't sync from Photoshop with my InVision account. I've uninstalled the PS extension many times, but it has made no difference. System and Software versions: Mac OS Catalina - 10.15.7 Photoshop - latest version (2021 - (22.2.0) Craft - latest version (1.0.103) Any help on how to fix the problem would be much appreciated. Thank you

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Camille M
InVision ambassador Camille M , ambassador

Hi John,

I noticed that one of our Support agents has following up on your ticket with some troubleshooting questions. They will need the information requested in their response in order to determine if you're encountering the same issue that our Engineering team is currently looking at.

If you have any trouble finding the response via email from our Support agent, please let us know.



John Nightingale
InVision ambassador John Nightingale , ambassador

Thanks. all sorted now.


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