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Natalia Cadle
Natalia Cadle

Craft Sync for Windows error message in PS

Good morning, I am trying to install the Craft Sync for Windows but when I open PS, it gives me an error message that says "The .com.invisionlab.craft.invisible" extension could not be loaded because it was not properly signed. Version1.0.17 for more information, visit: www.adobe.com/go/photoshop-troubleshoot-extension_en the link above doesn't work either... I will appreciate any help. Thanks!

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Raynor B
InVision ambassador Raynor B, InVision Employee , ambassador

Hi Natalia,

Thanks for reaching out today! The problem you've described was an issue that our engineers have recently resolved. 

Please try updating to the latest version of Craft to resolve this issue.

You can read more about this on the following incident page: Incident Details

Please let us extend my most sincere apologies for any inconvenience.

Regards,
Raynor

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