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InVision ambassador ambassador
Julio Garcia •

Studio error at application launch time

When opening studio an error is shown "Boop! Something appears to have gone wrong Check your connection and try again" When I try to sign in a popup flashes for a split second and cannot sign in. Platform: Mac Big Sur 11.1

This post is associated with a known feature request: [[problemTicketSubject]]. Let our Product team know that you’re interested in this feature.

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Michael S
InVision ambassador Michael S, InVision Employee , ambassador •
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Hi Julio,

Thanks for getting in touch here in the Community! We'd be happy to help, and I'm really sorry to hear about the trouble. This definitely doesn't sound like expected behavior! When you get a chance, can you please try deleting Studio from your Mac, and download a new copy via https://invisionapp.com/studio to see if that helps? If not, can you share a screenshot showing what exactly is going wrong?

We look forward to an update!

Thanks,
Michael

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