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Luke
Luke Updated

How do I add a hotspot/link to an overlay

Hello, I am trying to build a dropdown menu in a website prototype. I used overlay to make the dropdown menu slide over the screen you are on I want this menu to link to other pages, so I added hotspots to the menu. But when I am in play mode, these links dont work. Any advice? How do I make a dropdown menu work in Invision?

 

It says on this support page that I can link to another page from an overlay, but it isnt working for me.

 

https://support.invisionapp.com/hc/en-us/articles/360018343951-Using-overlays-in-InVision-V7

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Ge Gao
InVision ambassador Ge Gao , ambassador Edited

Having the same issue here. All the buttons within the overlays stopped working - can someone please help?

1
SHO ISHIZAKI
InVision ambassador SHO ISHIZAKI , ambassador

Maybe it is a bug. I doesn't work today, but it did last week.

 

1
Mirko
InVision ambassador Mirko , ambassador

Having the same problem, seems to have occured back in January as well, see here

1
Camille M
InVision ambassador Camille M , ambassador

Hi all,

Thanks for reaching out on this! We discovered an issue earlier this week with overlay hotspots not triggering in 'Play' mode.

I'm happy to share our engineers released a fix for this yesterday so we believe you should no longer run into this issue. We're terribly sorry for the hiccup!

Please give this another try if you run into any further issue, please submit a support request so we can dig in further.

Best,

Camille

0
Andrius Stasytis
InVision ambassador Andrius Stasytis , ambassador

And it's not working anymore. Can you check it?

0
Camille M
InVision ambassador Camille M , ambassador

Hi Andrius,

We'd like to gather some additional details to assist in troubleshooting this further. Would it be possible to provide the following?

  • What browser and operating system are you using? You can get these details by going to http://www.whatsmybrowser.org/, clicking “Copy”, and pasting the link it gives you here.
  • Could you provide a screenshot or screen recording showing what’s going wrong?
  • Could you include an example share link to an affected project?

Once we have those details, we'll be able to investigate further into this issue for you.

Thanks,
Camille

0
Andrius Stasytis
InVision ambassador Andrius Stasytis , ambassador

Hi,

I'm using macOS BigSur. And Chrome.

Actually links does not work in Screen As Overlay hover mode.

If i have links and etc in my Overlay Screen they does not work if i deselect Close on clicking outside of overlay. (They do work with this option selected).

0
Raynor B
InVision ambassador Raynor B , ambassador

Hi Andrius, 

Thanks for getting back to us. 

I’ll be opening a ticket on your behalf with our Support team so they can dig into this further with you internally. Please keep an eye out for an email from one of our Support agents soon.

We'll look forward to assisting you via the ticket. 

Best,
Raynor

0
larry anna
InVision ambassador larry anna , ambassador Edited

I am also facing the same issue. Wanted to enable buttons. Instantly stopped working. wedding wishes for best friend

0
Raynor B
InVision ambassador Raynor B , ambassador

Hi Larry Anna

Thanks for reaching out to our Community! I'm sorry to hear that you're also having a similar issue, but if you could please provide some further details, we'll be glad to pass this on to our Support team to troubleshoot with you directly.

  • If you're comfortable/able to share here, could you please send through some screenshots or a screen recording showing this issue occurring?
  • Could you please confirm your browser and OS details by going to www.whatsmybrowser.org, clicking the “Copy” button, and pasting the link it gives you into your reply?

Thanks, Larry Anna!

Best,
Raynor

0
harryjoe00
InVision ambassador harryjoe00 , ambassador

Thanks for sharing the guiding link. I am also facing the same issue and unable to add hotspot link. You can see here what happened.

0
Jordan Lew
InVision ambassador Jordan Lew , ambassador

I'm also having the same issue: https://www.whatsmybrowser.org/b/KYS9B

0

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