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InVision ambassador ambassador
Geng Wang

Invisionapp.com stops auto-refresh when artboards updated from Sketch

My team use Craft for Sketch to sync artboards to invisionapp.com. Since a few weeks ago, auto-refresh stopped working; I had/have to manually refresh the web page to see the change after artboards are uploaded from Sketch. Other two folks in my team are having the same issue. MacOS catalina Sketch Version 69.2 (107504) I believe Craft is up-to-date as of writing Thanks! Geng

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Michael S
InVision ambassador Michael S, InVision Employee , ambassador
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Hi Geng,

So sorry to hear that you’re running into this issue! Thanks for providing the details you have here in Community for our team to use for further troubleshooting.

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

I apologize for any frustration and disruption that this issue is causing you!

Thanks,
Michael

If anyone else is experiencing this issue, please email [email protected] to report the issue you’re encountering.

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