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InVision ambassador ambassador
Lionel Dong
Lionel Dong Updated

Connection Error occurred on integrate Storybook with DSM

Get this error on `npm run dsm-storybook:publish`:

DSM => ✖ Could not verify @invisionapp/dsm-storybook version. Please check your connection

 

It worked well yesterday.

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Lionel Dong
InVision ambassador Lionel Dong , ambassador

It works again now...

0
Camille M
InVision ambassador Camille M , ambassador

Hi Lionel,

Thanks for checking back in! I'm so glad to hear your issue is now resolved.

Should any other issues arise, please do reach out, we're always here to help!

Cheers,

Camille

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Rob Wood
InVision ambassador Rob Wood , ambassador

I'm getting the same issue at the moment! Any ideas on what went wrong and what the fix is?

1
Cheryl Carpenter
InVision ambassador Cheryl Carpenter , ambassador

I am getting this issue
Could not verify @invisionapp/dsm-storybook version. Please check your connection

1
Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Cheryl,

Thanks for reaching out via our Community! 

I can see that you already have a support ticket regarding this, which has been escalated to our Tier 2 Support team for further assistance. 

As soon as a member of the T2 team has had a chance to review your ticket and the details you've provided there, they'll be in touch with you. 

Thanks for bearing with us while we look into this! 

Best,
Raynor

0
Nien-Hua Gu
InVision ambassador Nien-Hua Gu , ambassador Edited

Hi Invision team

I also encountered this issue. Could you inform me when this issue resolved? Thanks a lot!

0
Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Nien-Hua,

We're sorry to hear that you're running into trouble with Storybook, but thanks for reaching out!

I’ll be opening a ticket on your behalf with our Support team so they can dig into this further with you internally. Please keep an eye out for an email from one of our Support agents soon.

We'll look forward to assisting you via the ticket. 

Best,
Raynor

0
Alex Mills
InVision ambassador Alex Mills , ambassador

Hi inVision team!

Our team is also experiencing this issue: "Could not verify @invisionapp/dsm-storybook version. Please check your connection"

Please let us know if there's anything you can do to help fix it.

Thanks!

Alex

0
Camille M
InVision ambassador Camille M , ambassador

Sorry to hear that, Alex!

We'll open a ticket for you now to troubleshoot further.

Best,


Camille

1
Alex Mills
InVision ambassador Alex Mills , ambassador

Hello!

Does DSM work with storybook 6.2? We are having issues connecting the container with it.

Thanks,

Alex

0
Camille M
InVision ambassador Camille M , ambassador

Hi Alex,

Thanks for reaching out! I see that you had already have a ticket regarding this issue and a member of our Support team was working with you on this. 

If you have any additional questions, please feel reply to that ticket or let us know here.

Regards,

Camille

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Alex Mills
InVision ambassador Alex Mills , ambassador

Hi Camille, 

I actually haven't been contacted - the only thing I know about that ticket is that you told me there was a ticket opened somewhere. That ticket was also opened because of a different issue than the one we have right now. 

What I still need to know is: Does DSM work with storybook 6.2?

Let me know if there's a place I should be looking to get access to tickets that are opened for me.

Thanks for your help!
Alex

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Camille M
InVision ambassador Camille M , ambassador

Hi Alex,

If the support ticket email didn't come through, you can access your open support tickets here:

https://support.invisionapp.com/hc/en-us/requests

I can confirm that DSM should work in Storybook 6.2, so please let us know in your ticket if you're having issues, so we can troubleshoot further.

Best,

Camille

0

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