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Binny
Binny Updated

Unable to fit my sketch screen in inVision

Hi, 

I created a my prototype of desktop in sketch using the size of Desktop HD. When I exported the files, I used 1x and png format. However, when I open it in inVision, it doesn't fit to screen size, I have tried all option like scale down to browser width, even adding suffixes while exporting, nothing worked. One has to still scroll it up and down to view the whole screen. Can you please help with a way out.

Many thanks,

Kind regards,

Binny

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Camille M
InVision ambassador Camille M , InVision Employee , ambassador

Hi Binny,

Sorry to hear you're running into trouble with your project not fitting within your project window.

We'd like to gather some additional details to assist in troubleshooting this further. Would it be possible to provide the following?

  • What browser and operating system are you using? You can get these details by going to http://www.whatsmybrowser.org/, clicking “Copy”, and pasting the link it gives you here.
  • Does this behavior continue if you access your projects in an incognito window? How about with an alternate browser?
  • Could you provide a screenshot showing what’s going wrong?
  • Could you include an example share link?

I know this is a frustrating problem to come across, but this information will be valuable in helping us troubleshoot this for you. 

Thanks,
Camille

 

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