Skip to main content
Latest news: [[ newestAnnouncement.title ]] Learn more
InVision Support Home Page
Sign in
InVision ambassador ambassador
Shai Haim
Shai Haim Updated

all my projects are gone

While editing some info to one of my projects I got a "woop, something went wrong" message and then when I refreshed all my projects are gone, even those I have not worked on.

 

What can I do ?!

:(

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

Sign in to add your vote

Thanks for taking the time to share your feedback about making our product better. We’ve let our Product team know that you’re interested in this feature so they can factor that into their product strategy.

0

comments

Sort by

Eugene Liahor
InVision ambassador Eugene Liahor , ambassador

Hello.

Try to Sign out from Invision board and after that Sign in again.

0
Camille M
InVision ambassador Camille M , ambassador

Hi Shai,

So sorry to hear you're unable to view your projects, we definitely understand how distressing that would be!

At this point, I would like to collect some more information in order to investigate why this is happening:

  • What are the names of some of the affected prototypes?
  • What browser and operating system are you using? You can get these details by going to http://www.whatsmybrowser.org/, clicking “Copy”, and pasting the link it gives you here.
  • Does this behavior continue if you access your account in an incognito window? How about with an alternate browser?
  • Could you provide a screenshot showing what’s going wrong?

Thanks,
Camille

0
Rajesh
InVision ambassador Rajesh , ambassador

all my projects have gone except a few. I haven't used my Invision corporate account for some time now. But I came back as I had to demo some past projects to the client and those prototypes have disappeared!!! Please help!!! I also wanted to put them on my portfolio and this month of hard work just vanished!!!

0

join the conversation

To comment, sign up or sign in.