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InVision ambassador ambassador
Asia

Can not upload the Sketch prototype to invision

Hi, I can not update my prototype. I already have in invision. I made some iterations and wanted to to update it, and since early morning it is not possible. I have updated version of Sketch, craft also work properly. 

I am puzzled.

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Mike Siegle
InVision ambassador Mike Siegle, InVision Employee , ambassador
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Hey Asia, 

Oh no! I'm really sorry to hear you're experiencing these troubles.

Craft issues can often be resolved by uninstalling and reinstalling the plugin, so I'd like for you to give that a try using the instructions below.

 

To uninstall Craft:

1. Click the Craft Manager icon in the macOS menu bar.

2. Click the gear icon in the upper right corner.

3. Click Preferences.

4. Click Uninstall to uninstall the plugins.

 

The plugins should now be uninstalled. To reinstall:

1. Click the Craft Manager icon again in the macOS menu bar.

2. Select the Tools tab at the top of the window.

3. Click Install.

 

If you continue to experience issues after reinstalling, please let us know

Looking forward to hearing back!

All the best,

Mike

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