Skip to main content
Latest news: [[ newestAnnouncement.title ]] Learn more
InVision Support Home Page
Sign in
InVision ambassador ambassador
Tim O'Sullivan
Tim O'Sullivan Updated


Hi there,


I'm wondering why the hotspots keep moving from the position I've placed them in. I've assigned hotspots in the footer by on some screens they've moved up the screen. Any ideas?

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

Sign in to add your vote

Thanks for taking the time to share your feedback about making our product better. We’ve let our Product team know that you’re interested in this feature so they can factor that into their product strategy.



Sort by

Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador

Hi Tim,

Sorry to hear that you're running into some issues with your hotspots. To get a better idea of exactly what's going on, can you please provide the following details?:

  1. A screenshot of your "About this Mac" overview
  2. Your browser details which you can find here
  3. How are you creating your prototype (ie. Sketch synced with Craft, built in InVision Cloud)?
    2a. If synced via Craft, can you please provide your Craft Manager and Sketch or Photoshop version numbers?
  4. Can you please provide a screencast or screenshot(s) showing what's going wrong with your hotspots?

Look forward to hearing from you,


Sofia Penaloza
InVision ambassador Sofia Penaloza , ambassador Edited

Hi, i'm having the same situation, following the instructions here go the screenshots:


2. Chrome 84 - according to the website provided

3. Yes, i'm using Sketch and Craft to upload. I also tried the Build mode directly in Invision, but still didn't work.

4. If I upload it, the hot spots move and there is a strange space created at the end of the screen that, just moves the whole thing. The hot spot should be on the button, but it moves and adds a grey space. If I do it through Build mode in Invision, it has the same result. Btw those scroll bars look terrible on an app prototype, and there is no way to get rid of them.

If you could help me out, it is really appreciated. 

Thanks a lot.

Mike Siegle
InVision ambassador Mike Siegle , ambassador

Hey Sofia, 

Oh no! I'm really sorry to hear you're experiencing these troubles.

After some further testing, I believe you might have the "Show scroll bars" setting set to "Always" under Mac's System Preference > General menu.

I'm curious if you have these same issues if you go to System Preference > General and change this setting to "When scrolling"?

Looking forward to hearing back!

All the best,


InVision ambassador john , ambassador Edited
Thomas Chung
InVision ambassador Thomas Chung , ambassador

I'm having the same issues. I'm dragging in PNGS that were created in AdobeXD. Top nav template is aligned from the top and the footer aligned to the bottom. They are exact measurements, but keep shifting up and have to be manually dragged down repeatedly. This corrects the hotspots globally until they shift out of place again.

Camille M
InVision ambassador Camille M , ambassador

Hi Thomas,

Sorry to hear you're having these troubles with your hotspots shifting!

Could you please provide me with the following information, so we can take a closer look into why this is occurring:

  • What are the names of the affected prototypes?
  • What browser and operating system are you using? You can get these details by going to, clicking “Copy”, and pasting the link it gives you here.
  • Does this behavior continue if you access your projects in an incognito window? How about with an alternate browser?
  • Could you provide a screenshot showing what’s going wrong?

Once we have those details, we'll be able to investigate further into this issue for you.




join the conversation

To comment, sign up or sign in.