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InVision ambassador ambassador
Tim O'Sullivan

Hotspots

Hi there,

 

I'm wondering why the hotspots keep moving from the position I've placed them in. I've assigned hotspots in the footer by on some screens they've moved up the screen. Any ideas?

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Tim,

Sorry to hear that you're running into some issues with your hotspots. To get a better idea of exactly what's going on, can you please provide the following details?:

  1. A screenshot of your "About this Mac" overview
  2. Your browser details which you can find here
  3. How are you creating your prototype (ie. Sketch synced with Craft, built in InVision Cloud)?
    2a. If synced via Craft, can you please provide your Craft Manager and Sketch or Photoshop version numbers?
  4. Can you please provide a screencast or screenshot(s) showing what's going wrong with your hotspots?

Look forward to hearing from you,

Shaina

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Sofia Penaloza
InVision ambassador Sofia Penaloza , ambassador Edited
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Hi, i'm having the same situation, following the instructions here go the screenshots:

1.

2. Chrome 84 - according to the website provided

3. Yes, i'm using Sketch and Craft to upload. I also tried the Build mode directly in Invision, but still didn't work.

4. If I upload it, the hot spots move and there is a strange space created at the end of the screen that, just moves the whole thing. The hot spot should be on the button, but it moves and adds a grey space. If I do it through Build mode in Invision, it has the same result. Btw those scroll bars look terrible on an app prototype, and there is no way to get rid of them.

If you could help me out, it is really appreciated. 

Thanks a lot.

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Mike Siegle
InVision ambassador Mike Siegle, InVision Employee , ambassador
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Hey Sofia, 

Oh no! I'm really sorry to hear you're experiencing these troubles.

After some further testing, I believe you might have the "Show scroll bars" setting set to "Always" under Mac's System Preference > General menu.

I'm curious if you have these same issues if you go to System Preference > General and change this setting to "When scrolling"?

Looking forward to hearing back!

All the best,

Mike

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