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InVision ambassador ambassador
Emil Alipiev

Create Style returns always error as "GraphQL error: EOF"

I try to create a style but always getting error as below on save click. what is the reason for it? 

 

 

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Emil,

Thanks for reaching out today! It looks like you're having trouble defining a custom style in Inspect and encountering this error, correct? 

In order to determine what might be causing this, I'd like to gather some more information to get a better idea of what's happening on your end:

  1. Could you please send through some screenshots or a screen recording showing this issue occurring, especially of the error message you described?
  2. If you try accessing Inspect via a private/incognito window, does the issue persist? 
  3. If you're able to do so publicly, could you please send through a share link for the affected prototype, and the source file for it? 

Looking forward to hearing back from you!

Shaina

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Emil Alipiev
InVision ambassador Emil Alipiev , ambassador
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Hi Shaina, 

I found the error. Basically, i had to create a Library first to create custom style. otherwise this error is returned. I think that error could be more obvious with user friendly text instead of technical exception error message. 
On the other hand, Why I cannot see Code for my Custom created Style? is it not possible?

Thanks,

 

Emil

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Mike Siegle
InVision ambassador Mike Siegle, InVision Employee , ambassador
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Hey Emil, 

It's Mike here. Sorry for the continued troubles and for the confusing message. 

I know we are looking into adding more descriptive error messaging, so I'll be sure to let our Product team know you'd like to see that happen. 

Regarding the issues with your Custom styles, are you able to share a screenshot showing me what you're looking at? 

Thanks so much! 

Best, 

Mike

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