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InVision ambassador ambassador
Claire Edited

Saved artboards not replacing screens on Invision

Up until recently, when I'd upload a Sktech artboard through Craft to Invision with the same file name it would replace the existing screen in Invision. Now every time I do updates to the artboards in Sketch I get a duplicated copy in Invision when uploaded. 

Has anyone run into this? Know of a work around or fix?

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Claire,

Sorry to hear that this has become an issue for you. To get a better idea of what might be causing this, can you please provide the following details?:

  1. A screenshot of your "About this Mac" overview or other OS details
  2. The version of Sketch that you're using
  3. The version of Craft Manager that you're running
  4. When did you notice this issue starting to happen?

Look forward to hearing back,

Shaina

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Claire
InVision ambassador Claire , ambassador
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Hey Shaina,

Thanks for reaching back out.

Craft 1.0.99

Sketch 67.2

macOS Catalina 10.15.1

 

Here is one photo of the duplicated files. This started after the big Invision update.

 

This is also what it is doing. This happened after the big Invision update 

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Camille M
InVision ambassador Camille M, InVision Employee , ambassador
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Hi Claire,

So sorry to hear that you’re running into this issue! Thanks for providing the details you have here in Community for our team to use for further troubleshooting.

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

I apologize for any frustration and disruption that this issue is causing you!

Thanks for hanging in there,
Camille

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Shelley Grosch
InVision ambassador Shelley Grosch , ambassador
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Was there a solution for this? I have been noticing this issue as well.

Sketch: 68.2

Craft: 1.0.100

MacOS Catalina 10.15.4

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