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InVision ambassador ambassador
Josephin John

New DSM: Problems when uploading/Updating the library (managed DSM library)

I am using the new DSM for the first time. In order to manage all elements (symbols, text styles, layer styles) centrally and not to have to maintain them twice, I changed them to library elements (via Sketch Automate). After that, I uploaded library and document again and since then all created elements have disappeared  (in the document library and in the external DSM library). I will be using the legacy DSM again, but would like to know what could have gone wrong? Any ideas?

Many Greetings, Josephin

 

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Jospehin,

Sorry to hear that you're running into some issues with the New DSM. To get a better understanding of exactly what's going on here, can you please provide the following information?:

  1. Can you please explain a bit more about what you mean when you say "all created elements have disappeared"?
  2. Are you able to provide a screencast or screenshot(s) showing what's going wrong?
  3. What process are you moving through when encountering this issue? (You only need to provide this information if you're unable to provide a screencast.)
  4. Is this only happening with the New DSM?
  5. What version of Sketch are you using?

Look forward to hearing from you,

Shaina

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