Sorry, the InVision Help Center does not support Internet Explorer. Please download Microsoft Edge or another modern browser.

InVision ambassador ambassador

Loading screen isn't the first screen even after designation and appears randomly in between other screens

When I uploaded the first screen, I designated it as the loading screen/home screen (the text below shows it as loading screen) but when in prototype mode, it still starts with the 2nd screen and the loading screen appears randomly after the 5th or 6th screen.

Has anyone seen this problem before and knows how to fix it? 



This post is associated with a known feature request: [[problemTicketSubject]]. Let our Product team know that you’re interested in this feature.

Sign in to add your vote

Thanks for taking the time to share your feedback about making our product better. We’ve let our Product team know that you’re interested in this feature so they can factor that into their product strategy.


sort by

Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
Comment actions Permalink

Hi Ratna,

That is really odd! Sorry to hear that this is happening. To get a better idea of what might be causing this, can you please provide some more information?:

  1. What browser and operating system are you using? You can get these details by going to, clicking “Copy”, and pasting the link it gives you here.
  2. Could you provide a screenshot of prototype page showing all the screens?
  3. If you're able to do so publicly, could you include an example share link?
  4. Is this happening with all prototypes or one in particular?
  5. Are you viewing your prototype on your computer or mobile?

Look forward to hearing from you,



join the conversation

to comment, sign up or sign in.