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InVision ambassador ambassador
Ratna

Loading screen isn't the first screen even after designation and appears randomly in between other screens

When I uploaded the first screen, I designated it as the loading screen/home screen (the text below shows it as loading screen) but when in prototype mode, it still starts with the 2nd screen and the loading screen appears randomly after the 5th or 6th screen.

Has anyone seen this problem before and knows how to fix it? 

Thanks,
Ratna

 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Ratna,

That is really odd! Sorry to hear that this is happening. To get a better idea of what might be causing this, can you please provide some more information?:

  1. What browser and operating system are you using? You can get these details by going to http://www.whatsmybrowser.org/, clicking “Copy”, and pasting the link it gives you here.
  2. Could you provide a screenshot of prototype page showing all the screens?
  3. If you're able to do so publicly, could you include an example share link?
  4. Is this happening with all prototypes or one in particular?
  5. Are you viewing your prototype on your computer or mobile?

Look forward to hearing from you,

Shaina

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