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InVision ambassador ambassador
Ahmad Fauzi SV

Comments disappearing on ios Invision prototype

This has been happening only lately. When I create a new comment on a version 7 prototype, it disappears after i exit comment mode. When i return back to comment mode on the same screen, the new comment bubble number no longer exists.

This does not happen on a version 6 prototype on another account, but using the same ios app on the same iPhone.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Ahmed,

Thanks for reaching out to report this issue. I'm really sorry to hear that this is happening. To get a better idea of what might be causing this, can you please provide some additional information?:

  1. The version of the InVision iOS app that you're using.
  2. You iPhone device and iOS details.
  3. To be clear, you're only running into this issue with a prototype created in InVision Cloud V7, correct?
  4. Was the "version 6 prototype" you referred to created by you or shared with you?
  5. Can you please provide a screencast or screenshot(s) displaying the issues you're seeing?

Look forward to hearing from you,



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