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InVision ambassador ambassador
Nico Radvan Edited

Board not showing up properly on mobile devices

My board is not showing up properly on mobile devices. Is there any option I need to check?

 

Is there any way i can make this responsive?

 

Thanks in advance.

This post is associated with a known feature request: [[problemTicketSubject]]. Let our Product team know that you’re interested in this feature.

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Michael S
InVision ambassador Michael S, InVision Employee , ambassador
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Ni Nico,

Thanks for getting in touch about this! That does seem a bit strange. So that we can take a look into this for you, would you mind sharing the following details?

  1. What is the name of the affected Board?
  2. What model device (e.g. iPhone X, Google Pixel 2, etc.) are you using?
  3. What version of mobile OS (e.g. iOS 11.3, Android 9.0, etc.) are you on?
  4. What version of the app are you using? You can find this in Settings > InVisionApp.

Thanks in advance!

Michael

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Nico Radvan
InVision ambassador Nico Radvan , ambassador
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Hey Michael!

1: Happy Wedding Day

2 & 3: Multiple Mobile Browsers via the share-link feature. Tried the desktop developer view, an actual android phone (Galaxy s8, Android Version 9.0) with the newest chrome and firefox versions and an iPhone 11 Pro with the newest version of safari (I guess the newest ios version aswell)

4: Not viewing via the app, it's just about sharing boards with clients actually.

Hope this helps, is responsiveness and browser support of boards actually a thing with invision cloud?

 

Best Regards, Nico.

 

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Camille M
InVision ambassador Camille M, InVision Employee , ambassador
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Hi Nico,

Thanks for getting back to us with those details!

Unfortunately, it's not currently possible to view Cloud V7 boards responsively in mobile browsers. This is a potential feature that our Product team are considering, and are monitoring the interest for this, so I've added your vote to that request. 

However, your clients should be able to view this board via the InVision mobile app. You can find out more about the app here:


I hope this information helps, and I'll look forward to hearing back from you!

Regards,

Camille

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