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InVision ambassador ambassador
Huli Curry Edited

Blue vs. Purple lines when linking artboards together (UPDATED)

Hi there,

Something I just noticed today (July 6 2020) is that there are now these purple lines that emanate from an object when I'm trying to use it to link to another artboard after I've overridden a value inside a symbol I'm using to links artboards together. I don't seem to be able to remove the purple line unless I undo the override I made to the number in this symbol (the original symbol has the number "1" in it, I overrode it to say "3")

To replicate:

- Take a symbol that you already have linked to another artboard, and cut & paste it. Now you have 2 identical symbols, both linked to the same artboard.

 

- Change one the symbols to one that has a field that's able to be overridden, like this notification dot with a number in it.

 

- Link this symbol to a different artboard

 

- Override that field and observe how the blue artboard link has now turned purple.

 

- Alternatively, override the symbol's value first, then link it to another artboard. Now there are 2 lines coming from the same symbol: a blue one to the new linked artboard, and a purple one going to the old artboard.

 

Can someone explain the purpose of having 2 types of links? Is this a bug or working as designed?

 

UPDATE: So apparently these purple lines can be removed by going into the symbol editor and slightly moving an object around within it. All I did was move an icon a few pixels and back, and when I returned to my Instance the purple line was gone.

This still begs the question: what are these lines for in the first place?

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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UPDATE

I wanted to provide you an update on the issue that has been reported in this thread where Craft prototype links created in Sketch 66 and below changed the color from blue to purple when the file is opened in Sketch 67. Our engineering team has just released a fix for this issue in CraftManager V1.0.98 (C icon > Settings > Preference) & Craft Sync 2.3.163. Please update your CraftManager and Craft Sync to the latest version and check if the issue is resolved. 

Thanks very much for your patience while we worked to resolve the bug! Feel free to let us know if there's anything else that we can assist with or if you're continuing to run into issues.


Caitlin Cambron
InVision ambassador Caitlin Cambron , ambassador
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Hi Huli,

I'm glad you were able to fix this, but sorry you experience the issue in the first place. I test this using your steps and was able to reproduce:

1. Take a symbol that you already have linked to another artboard, and cut & paste it. Now you have 2 identical symbols, both linked to the same artboard.

 

2. Change one the symbols to one that has a field that's able to be overridden, like this notification dot with a number in it. (for me I changed the home icon to a back arrow)\

3. Link this symbol to a different artboard. Now there are 2 lines coming from the same symbol: a blue one to the new linked artboard, and a purple one going to the old artboard.

 

I also edited my original symbol by moving an element up 1px and back down 1px, so nothing is actually different with my symbol. But this changed the double arrow to only one purple arrow linked to the newest artboard. I don't think this is working as intended, so I am going reaching out to the community moderator to further assist you.

I believe your question is about blue vs purple lines when using Craft Prototype (let me know if this is incorrect!). Blue lines denotes a hotspot originating from a master symbol (one that hasn't been overridden) where purple denotes a symbol that has been overridden. I recorded a short video showing the difference in the right side panel, and you can see the colors of the lines change as I override the symbol. I will attach it to my next comment because I've gone over the media limit for this one.

Cheers,

Caitlin

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Caitlin Cambron
InVision ambassador Caitlin Cambron , ambassador
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Huli, just reply to let us know how else we can help!

Caitlin

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Gemma Tuffield
InVision ambassador Gemma Tuffield , ambassador
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Hi, 

Is there a way to fix all these double linked symbols in one go or am I going to have to do this for each symbol individually?

Gemma

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Shravan
InVision ambassador Shravan , ambassador Edited
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Hi, this is really odd, Suddenly my sketch file is filled with these purple lines, and there are so many that I have no Idea what to make of them. please tell me if these is a way to disable this feature, I am unable to keep a track of my linkages because there are so many purple lines.

 

PS : most of them aren't even linked, they just seem to be the same symbols on different artboards.

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Daniel Ito
InVision ambassador Daniel Ito , ambassador
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Hello, I'm facing the same problem.

Thing is, when I insert a fresh symbol from a linked library (which has no prototype paths in it), and I override it with, say, a text that is present in another instance of the same symbol in my working file, the purple path is automatically generated linking to a screen that has nothing to do with the flow I'm working on right now. This has rendered craft prototyping useless to me as of now.



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Caitlin Cambron
InVision ambassador Caitlin Cambron , ambassador
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Hi all (Huli, Gemma, shravan, and Daniel)!

Sorry to here are you all experiencing this issue. I have reached out to the InVision Tier 1 support team letting them know that this issue is getting many responses. They will be responding here shortly. They are aware of this issue with linking and are tracking it.

In the mean time, you can report the issue to [email protected]. Be ready with your version of Sketch, Craft, and your "About This Mac" screenshot so we can capture your device and OS information.

You can also respond to this thread with that information and support can help from there.

Cheers,

Caitlin

 

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Camille M
InVision ambassador Camille M, InVision Employee , ambassador
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Hi all - thanks so much to you all for taking the time to report this issue!

I'm happy to share that our Engineering team are aware of this bug and working hard on a resolution as we speak. 

We'll be opening tickets on your behalf to let our team know that you've been affected by this issue, and to keep you in the loop with further updates.

If anyone else is experiencing this issue, please email [email protected] to report the issue you’re encountering.

Best,

Camille

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Adam Hutton
InVision ambassador Adam Hutton , ambassador
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Hi Caitlin,

I've noticed this issue, too. I'm replying here because, when the support team responds, I'd like to be notified. :)

But, if it helps with troubleshooting, I'm running…

  • Sketch Version 67.2 (100443)
  • Craft v1.0.97 (196)
  • Sync + Prototype 2.3.161
  • MacOS 10.15.5

 

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John Livingston
InVision ambassador John Livingston , ambassador Edited
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Hi Caitlin, I'm experiencing this same issue on my artboards and I'd love to know a fix on how to remove the purple lines. My info is:

  • Sketch Version 67.2 (100443)
  • Craft v1.0.98
  • Sync + Prototype 2.3.161
  • MacOS 10.15.1
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Bruno O. Barros
InVision ambassador Bruno O. Barros , ambassador
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Exactly the same issue here.

  • Sketch version 67.2 (100443)
  • Craft v1.0.98 (203)
  • Sync + Prototype 2.3.161
  • macOS 10.15.5
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Camille M
InVision ambassador Camille M, InVision Employee , ambassador
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Adam, John, Bruno - thanks so much to you all for taking the time to report this issue!

I'm happy to share that our Engineering team are aware of this bug and working hard on a resolution as we speak. 

We'll be opening tickets on your behalf to let our team know that you've been affected by this issue, and to keep you in the loop with further updates.

If anyone else is experiencing this issue, please email [email protected] to report the issue you’re encountering.

Best,

Camille

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Joel Smith
InVision ambassador Joel Smith , ambassador
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I'm having this issue as well, loads of purple lines that I can't get rid of, and the links haven't been created on the symbol either.

Also, Sketch is unusable when craft prototyping is turned on because it slows down so much.

Sketch Version 67.2 (100443)

Craft Version 1.0.98

MacOS Version 10.14.6

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Joel,

Thanks for chiming in here to report that you're also experiencing this issue. As mentioned above, this is a known issue that our Engineering team is currently investigating. That being said, I would like to get a ticket opened on your behalf with our Support team so that we can effectively track your report. Please look for a message from one of our Support agents soon.

So sorry for any frustration that this issue is causing for you! Rest assured that this is something that I will be discussing with our Product team during our next meeting.

Thanks for hanging in there,

Shaina

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