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Huli Curry
Huli Curry Updated

Blue vs. Purple lines when linking artboards together (UPDATED)

Hi there,

Something I just noticed today (July 6 2020) is that there are now these purple lines that emanate from an object when I'm trying to use it to link to another artboard after I've overridden a value inside a symbol I'm using to links artboards together. I don't seem to be able to remove the purple line unless I undo the override I made to the number in this symbol (the original symbol has the number "1" in it, I overrode it to say "3")

To replicate:

- Take a symbol that you already have linked to another artboard, and cut & paste it. Now you have 2 identical symbols, both linked to the same artboard.

 

- Change one the symbols to one that has a field that's able to be overridden, like this notification dot with a number in it.

 

- Link this symbol to a different artboard

 

- Override that field and observe how the blue artboard link has now turned purple.

 

- Alternatively, override the symbol's value first, then link it to another artboard. Now there are 2 lines coming from the same symbol: a blue one to the new linked artboard, and a purple one going to the old artboard.

 

Can someone explain the purpose of having 2 types of links? Is this a bug or working as designed?

 

UPDATE: So apparently these purple lines can be removed by going into the symbol editor and slightly moving an object around within it. All I did was move an icon a few pixels and back, and when I returned to my Instance the purple line was gone.

This still begs the question: what are these lines for in the first place?

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador

UPDATE

I wanted to provide you an update on the issue that has been reported in this thread where Craft prototype links created in Sketch 66 and below changed the color from blue to purple when the file is opened in Sketch 67. Our engineering team has just released a fix for this issue in CraftManager V1.0.98 (C icon > Settings > Preference) & Craft Sync 2.3.163. Please update your CraftManager and Craft Sync to the latest version and check if the issue is resolved. 

Thanks very much for your patience while we worked to resolve the bug! Feel free to let us know if there's anything else that we can assist with or if you're continuing to run into issues.

Caitlin Cambron
InVision ambassador Caitlin Cambron , ambassador

Hi Huli,

I'm glad you were able to fix this, but sorry you experience the issue in the first place. I test this using your steps and was able to reproduce:

1. Take a symbol that you already have linked to another artboard, and cut & paste it. Now you have 2 identical symbols, both linked to the same artboard.

 

2. Change one the symbols to one that has a field that's able to be overridden, like this notification dot with a number in it. (for me I changed the home icon to a back arrow)\

3. Link this symbol to a different artboard. Now there are 2 lines coming from the same symbol: a blue one to the new linked artboard, and a purple one going to the old artboard.

 

I also edited my original symbol by moving an element up 1px and back down 1px, so nothing is actually different with my symbol. But this changed the double arrow to only one purple arrow linked to the newest artboard. I don't think this is working as intended, so I am going reaching out to the community moderator to further assist you.

I believe your question is about blue vs purple lines when using Craft Prototype (let me know if this is incorrect!). Blue lines denotes a hotspot originating from a master symbol (one that hasn't been overridden) where purple denotes a symbol that has been overridden. I recorded a short video showing the difference in the right side panel, and you can see the colors of the lines change as I override the symbol. I will attach it to my next comment because I've gone over the media limit for this one.

Cheers,

Caitlin

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Caitlin Cambron
InVision ambassador Caitlin Cambron , ambassador

Huli, just reply to let us know how else we can help!

Caitlin

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Gemma Tuffield
InVision ambassador Gemma Tuffield , ambassador

Hi, 

Is there a way to fix all these double linked symbols in one go or am I going to have to do this for each symbol individually?

Gemma

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shravan
InVision ambassador shravan , ambassador Edited

Hi, this is really odd, Suddenly my sketch file is filled with these purple lines, and there are so many that I have no Idea what to make of them. please tell me if these is a way to disable this feature, I am unable to keep a track of my linkages because there are so many purple lines.

 

PS : most of them aren't even linked, they just seem to be the same symbols on different artboards.

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Daniel Ito
InVision ambassador Daniel Ito , ambassador

Hello, I'm facing the same problem.

Thing is, when I insert a fresh symbol from a linked library (which has no prototype paths in it), and I override it with, say, a text that is present in another instance of the same symbol in my working file, the purple path is automatically generated linking to a screen that has nothing to do with the flow I'm working on right now. This has rendered craft prototyping useless to me as of now.



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Caitlin Cambron
InVision ambassador Caitlin Cambron , ambassador

Hi all (Huli, Gemma, shravan, and Daniel)!

Sorry to here are you all experiencing this issue. I have reached out to the InVision Tier 1 support team letting them know that this issue is getting many responses. They will be responding here shortly. They are aware of this issue with linking and are tracking it.

In the mean time, you can report the issue to support@invisionapp.com. Be ready with your version of Sketch, Craft, and your "About This Mac" screenshot so we can capture your device and OS information.

You can also respond to this thread with that information and support can help from there.

Cheers,

Caitlin

 

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Camille M
InVision ambassador Camille M , ambassador

Hi all - thanks so much to you all for taking the time to report this issue!

I'm happy to share that our Engineering team are aware of this bug and working hard on a resolution as we speak. 

We'll be opening tickets on your behalf to let our team know that you've been affected by this issue, and to keep you in the loop with further updates.

If anyone else is experiencing this issue, please email support@invisionapp.com to report the issue you’re encountering.

Best,

Camille

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Adam Hutton
InVision ambassador Adam Hutton , ambassador

Hi Caitlin,

I've noticed this issue, too. I'm replying here because, when the support team responds, I'd like to be notified. :)

But, if it helps with troubleshooting, I'm running…

  • Sketch Version 67.2 (100443)
  • Craft v1.0.97 (196)
  • Sync + Prototype 2.3.161
  • MacOS 10.15.5

 

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John Livingston
InVision ambassador John Livingston , ambassador Edited

Hi Caitlin, I'm experiencing this same issue on my artboards and I'd love to know a fix on how to remove the purple lines. My info is:

  • Sketch Version 67.2 (100443)
  • Craft v1.0.98
  • Sync + Prototype 2.3.161
  • MacOS 10.15.1
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Bruno O. Barros
InVision ambassador Bruno O. Barros , ambassador

Exactly the same issue here.

  • Sketch version 67.2 (100443)
  • Craft v1.0.98 (203)
  • Sync + Prototype 2.3.161
  • macOS 10.15.5
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Camille M
InVision ambassador Camille M , ambassador

Adam, John, Bruno - thanks so much to you all for taking the time to report this issue!

I'm happy to share that our Engineering team are aware of this bug and working hard on a resolution as we speak. 

We'll be opening tickets on your behalf to let our team know that you've been affected by this issue, and to keep you in the loop with further updates.

If anyone else is experiencing this issue, please email support@invisionapp.com to report the issue you’re encountering.

Best,

Camille

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Joel Smith
InVision ambassador Joel Smith , ambassador

I'm having this issue as well, loads of purple lines that I can't get rid of, and the links haven't been created on the symbol either.

Also, Sketch is unusable when craft prototyping is turned on because it slows down so much.

Sketch Version 67.2 (100443)

Craft Version 1.0.98

MacOS Version 10.14.6

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador

Hi Joel,

Thanks for chiming in here to report that you're also experiencing this issue. As mentioned above, this is a known issue that our Engineering team is currently investigating. That being said, I would like to get a ticket opened on your behalf with our Support team so that we can effectively track your report. Please look for a message from one of our Support agents soon.

So sorry for any frustration that this issue is causing for you! Rest assured that this is something that I will be discussing with our Product team during our next meeting.

Thanks for hanging in there,

Shaina

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Damian Norton
InVision ambassador Damian Norton , ambassador Edited

Hi,
I found this thread as i was searching for a solution to this issue once updating to Sketch 70.3 (109109). Previously all blue links, after update, some purple links.

Turns out the links were embedded in the symbol – what I had done was create a quick prototype to work out the flow, then going back to build out in more fidelity I turned groups (that were linked to other screens) into symbols, in doing so the link got embedded into the symbol.

You can remove them by going into the symbol. On the right hand side of the symbol's artboard is a little circular icon, which you can click to get the familiar Craft link dialogue. Then just remove as usual by clicking the 'remove' link.

Damian

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Esraa Shata
InVision ambassador Esraa Shata , ambassador

I had the last version of the sketch and the craft and I am facing this problem all files are missed up

 

2
Petr Mejzlik
InVision ambassador Petr Mejzlik , ambassador Edited

I'm also on the latest version for craft (1.0.115) and Sketch 77 (131065) and still facing the issue with purple links.

2
Tim Armato
InVision ambassador Tim Armato , ambassador Edited

Same here. Installed an update a few days ago and suddenly i have a mixture of blue and purple wires.

I understood the previous purple link issue discussed back in 2020 but these are not links embedded in symbols. I can click on a purple hotspot and choose "Remove" but then the purple links still shows and it behaves as if it isn't there; there's no way to invoke the hotspot popup again.

In the little bit of experimenting i've done, if you remove overrides from the symbol instance, and then reset it to its original size (in that order) then the link returns to blue.

 

MacOS 11.4

Sketch Version 77 (131065)

Craft Plugin v 1.0.121

Craft Manager v1.0.115 (251)

Sync + Prototype 2.3.172

Craft Plugin v 1.0.121

 

UPDATE

I went back and tried one more time. The steps described back in July 2020 where you edit the symbol and move it 1px back and forth… It works. When you return to the symbol instance the purple link is gone!

(https://support.invisionapp.com/hc/en-us/community/posts/360071222951/comments/360011268351)

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Simone
InVision ambassador Simone , ambassador

Hi all I'm experiencing the same issue, but the solutions proposed before are unfeasible for professional work. I hope invision team will fix the bug asap: you can't do that manual trick for each symbol or link when you are working on a corporate project made by tons of screens and links. 

Sketch Version 77 (131065)
Craft 1.0.115 (251)

 

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Paul Brownsmith
InVision ambassador Paul Brownsmith , ambassador

Have just updated Sketch to version 77 and Craft is at version 1.0.115 (251) and am experiencing this issue too

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Esraa Shata
InVision ambassador Esraa Shata , ambassador

the only solution worked for me right now is to go back a version in sketch

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Melissa Hanson
InVision ambassador Melissa Hanson , ambassador

This is happening to me as well. The fix by moving elements within the symbol only works sometimes. Esraa Shata how do you go back a version in sketch?

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Josiah Lybbert
InVision ambassador Josiah Lybbert , ambassador Edited

For some reason I have this big mess of purple lines that aren't live links. I don't know where they came from and have no way to get rid of them. Some are connected to symbols, which is intended, but most are not. This makes it difficult to see where my actual links are. If I select all and "delete selected hotspots," only the blue links (the ones I want to keep) are deleted.

I am on Craft v 1.0.115

Edit: I am also on Sketch 77

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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador Edited

Hi everyone!

Thanks for getting in touch via our Community, though I'm sorry to hear that you're experiencing issues with your Craft hotspots. It does appear that you might be encountering a known issue that affects Sketch 77. 

Tim, Objectway Design Team, and Esraa — I can see that you each already have opened ticketed with our Support team regarding this. If you have any updates to add or additional questions, I encourage you to reply to those tickets so our Support team can continue to assist you directly. 

Petr, Paul, Melissa, and Josiah — I'm going to go ahead and create tickets on your behalf so that we can get this issue looked at by our Support team. Please keep an eye out for emails regarding this shortly. 

Thanks so much!

Best,
Raynor

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Laura
InVision ambassador Laura , ambassador

Hi all, 

I'm experiencing the same issue for some weeks now...
I've just sent an email to the InVision Support but it seems they only reply to people who have a subscription "Since email support is a feature for customers on a subscription plan, we're unable to help you troubleshoot over email." Not sure they have a solution right now to this bug though.

  • Craft: 1.0.115
  • Craft by InVision LABS: 1.0.121
  • Craft Sync + Prototype: 2.3.172
  • Sketch: Version 77 (131065)
  • MacOS Big Sur 11.6
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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Laura, 

Thanks for following up on this via our Community!

I received and replied to your ticket earlier today, so please keep an eye out for that in your mailbox. I encourage you to reply to the ticket so we can continue to troubleshoot this with you. 

Thanks, Laura!

Best,
Raynor

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Dries Duives
InVision ambassador Dries Duives , ambassador Edited

I also am having this problem. It's making me nuts. It's really unclear in large prototypes what links are valid or not.

I noticed placing (not copying!) a symbol and override it with the exact same data as a another symbol automatically creates a blue/purple (color seems random) link. 
Changing the override (adding an r in this case) removes the link.

 

  • Craft: 1.0.115
  • Craft Sync + Prototype: 2.3.172
  • Sketch: Version 78 (131919)
  • MacOS Big Sur 11.6
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Nejat Sassounes
InVision ambassador Nejat Sassounes , ambassador Edited

I am having the very same issue. Absolutely infuriating. Prototyping flat out doesn't work anymore. Here's a fun one that somehow has two destinations!

Please fix this nonsense. Literally cannot do my job.

  • Craft: 1.0.115
  • Craft Sync + Prototype: 2.3.172
  • Sketch: Version 78 (131919)
  • MacOS Big Sur 11.6

 

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Jim
InVision ambassador Jim , ambassador Edited

Happening to me as well and its really infuriating 🥲... I'm on sketch 78. 

I know a lot of people are struggling with this so heres a tip to get around it until inVision fixes their plugin.

  1. Select the symbol you want to tie an interaction to
  2. Group the symbol
  3. Link the group of the symbol to the artboard you want to go to

This works because the interaction is no longer tied to the overridden component.  You are free to modify the component at will and the group will scale to that size.

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Tim Armato
InVision ambassador Tim Armato , ambassador

It was suggested to me "as a temporary workaround" to downgrade back to Sketch 76.X. You can download older versions here: https://www.sketch.com/updates/ 

I grabbed v76.1 and all of my prototypes have their happy blue lines back :)

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