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InVision ambassador ambassador
Karan Chawla

I only see blank screens on prototype.

My team has left comments on the designs I created. I tried viewing the comments and they appear without the actual design. Can someone please help?

 

Below are the details of my tech spec in case you need them...

 

Thank you! 

 

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Karan Chawla
InVision ambassador Karan Chawla , ambassador
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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Karan,

Thanks for reaching out here in Community to report this! We're sorry to see that you're running into this odd behavior when attempting to view your team's prototype. To get a better idea of what's going on here, can you please provide the following information?:

  1. Are you attempting to view the prototype from a share link?
  2. Can you please try viewing the prototype in an incognito or private browser window and see if the issue persists?
  3. Can you please provide your browser details which you can find here?

Look forward to hearing from you,

Shaina

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