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Robert
Robert Updated

Disappearing lines

Hi,

I have a question regarding the rendering of thin lines in Invision Studio. Is this how those are supposed to render?

100%, 1px border, all lines visible.

and after zoom out to 52%:

Thanks a lot for your kind help!

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador

Hi Robert,

Sorry to see that you're encountering this issue in Studio. To get a better idea of what might be causing this, can you please provide some additional information?:

  1. A screenshot of your "About this Mac" overview or other OS details.
  2. The version of Studio that you're using.
  3. Is this happening with all Studio prototypes that you attempt to do this with?

Thanks for taking the time to provide the screenshots that you've already provided above! I look forward to hearing back from you with the requested details so that we can test this further.

Best,

Shaina

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Robert
InVision ambassador Robert , ambassador

Hi Shaina,

thank you for your fast response. Regarding the questions:

1. It is happening on a Windows 10 Enterprise machine with integrated Intel HD Graphics 520

2. InVision Studio version 1.28.1

3. This behavior is stable, happens in every new file.

Thanks a lot.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador

Thanks for following up with that helpful information, Robert! At this point, I'd like to pass this along to our Support team for further testing.

I will open a ticket on your behalf including all of the details you've provided here. Please keep an eye out for an email from one of our Support agents soon.

Thanks for reporting this,

Shaina

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Caley Dorsey
InVision ambassador Caley Dorsey , ambassador

Hi, I'm having the same issue. Was this problem ever solved?

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Robert
InVision ambassador Robert , ambassador

I honestly don't know. We went with a different solution, maybe someone else can confirm.

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Justin Cox
InVision ambassador Justin Cox , ambassador

Having this issue as well. 

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Raynor B
InVision ambassador Raynor B , InVision Employee , ambassador

Hi Caley and Justin,

We're sorry to hear that you're also having similar issues with Studio. If you wouldn't mind providing the following details, we'll be happy to look into this further. 

  • Some screenshots showing the issues you're encountering
  • A screenshot of your "About this Mac" overview or Windows OS & device details.
  • The version of Studio that you're running.
  • Is this happening with all Studio prototypes that you attempt to do this with?

These details will help us dig into this further for you. 

Regards,
Raynor

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