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InVision ambassador ambassador
Filipe

Error when synchronizing Photoshop "No artboards found.""

Ola, estou tentando fazer o upload de um protótipo .psd, consegui instalar o craft corretamente, porém quando clico para sincronizar, retorna o seguinte erro: "No artboards found. Please create an artboard and try againd". How can I solve this problem?

 

I'm using

Adobe Photoshop version: 21.0.0
Operating System: Windows 10 64-bit
I'm using the latest version of the craft

 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Felipe, 

Thanks for reaching out! Please check out this article as it will go over the steps on how to sync your artboards from Photoshop once you've installed Craft Sync.

If you've gone over those steps and are still experiencing issues, can you confirm if your file actually contain artboards already? You can find out more about info on how to create artboards in this article.

If you've already created artboards and still coming across that error, please let us know and we'll take a closer look. Additionally, can you please provide the version number of Craft Sync that you're running?

Look forward to hearing back,

Shaina

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Filipe
InVision ambassador Filipe , ambassador
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Hello, how are you? Thank you for returning, I managed to solve the problem, the question was that there was no clipboard created in the document, I created one and it worked perfectly.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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So glad to hear you were able to find a solution, Filipe! Thanks for posting your resolution here in case anybody else who comes across this thread is running into the same thing.

Please let us know if there's anything else we can help out with.

Have a great day,

Shaina

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