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InVision ambassador ambassador
Arman Chowdhury Nijum

Export to PNG/JPG doesn't work

Hi, I'm trying to export my artboard, but it doesn't work in my device. How can I solve it.....???

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Arman,

Thanks for reaching out here in Community about exporting your project. To be clear, are you attempting to export a Studio project at a PNG or JPG file? If so, it's not currently possible to export Studio prototypes from InVision Cloud. However, you can export layers or entire artboards from the Studio desktop app. To learn more, check out this article: How do I export images directly from Studio?

If this is what you're looking for, please let me know and I'm happy to open a ticket on your behalf to track your interest for the ability to export your Studio project from the InVision Cloud. If this isn't what you're looking to do, can you please provide some additional details about your current process? 

Hope this helps clear things up!

Best,

Shaina

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Arman Chowdhury Nijum
InVision ambassador Arman Chowdhury Nijum , ambassador
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Thanks for your support, but I'm facing this issue in my desktop app. By the let me follow articular which you give me. Thanks

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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The article I linked to should explain how to properly export images from the Studio desktop app. If you continue to have issues after reviewing that help article, can you please provide the following information?:

  1. A screenshot of your PC's OS details.
  2. The version of Studio that you're running.
  3. Is this happening with all Studio files or one in particular?
  4. Have you been able to successfully export images in the past? If so, when did you notice this issue starting to happen?

Look forward to hearing from you,

Shaina

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