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InVision ambassador ambassador
Jonathan Mello

New DSM Can't switch back to Draft

I am having an issue where I have made an initial release and in the sketch plug i have switch to that release but now I want to go back to the draft to continue working on our system. Getting a repeated error to try again later.

 

 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Jonathan,

Sorry to see that you're running into this error message after updating to the New DSM. After taking a look into this, it looks like we've received some similar reports from other users running into this issue.

That being said, I will open a ticket on your behalf so that our Support team can investigate further. Please keep an eye out for an email from one of our Support agents soon.

Thanks for reporting this, 

Shaina

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Jonathan Mello
InVision ambassador Jonathan Mello , ambassador
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I seem to have fixed this by deleting the release i did and thus forcing myself back to draft.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Glad to hear that you've found a temporary solution, Jonathan. I will be sure to share this information with your Support agent. 

In order to get to the bottom of what's caused this issue in the first place, I recommend working with our Support team so they can gather more information to help with a solution to this issue. Please keep an eye out for that email from our Support team.

Thanks,

Shaina

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