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InVision ambassador ambassador
Jonathan Mello
Jonathan Mello Updated

DSM plugin seems to break drag and drop export in sketch

I am experience a bug where the drag and drop export in sketch. With the plugin on the drag and drop gets stuck when dragging to another application or finder. Not sure if this is a bug here or my setup. Thanks

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador •

Hi Jonathan,

Thanks for reaching out here in Community! I'm having a little trouble understanding the issue that you're running into here. Can you please provide some additional details?:

  1. Are you looking to drag-and-drop elements from Sketch to DSM?
  2. Can you please provide a screencast of the issues you're seeing?
  3. What version of Sketch are you using?
  4. What version of DSM are you using?
  5. Can you please provide a screenshot of your "About this Mac" overview or other OS details?

Look forward to hearing from you,

Shaina

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Jonathan Mello
InVision ambassador Jonathan Mello , ambassador •

Mac OS 10.14.6 

Sketch 65.1

DSM 0.6.6

In sketch when a asset or other item is made exportable you can drag the preview to another application or finder to drag and drop the export to that location. I use this all the time to send mockups via slack with colleagues. When DSM is enable the feature no longer works and the application freezes for a second and the export preview that you can drag around gets stuck on screen. Hope that helps.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador •

Thanks for providing those extra details, Jonathan. After reviewing the information you've provided, it looks like you're on a quite outdated version of DSM, unless you're referring to the "New Design System Manager".

If you're not on the "New Design System Manager", can you first please try updating to the latest version of DSM and let me know if the issue persists. If you're on the "New Design System Manager", please let me know and I'll get a ticket opened on your behalf so our Support team can take a closer look at this for you.

Thanks,

Shaina

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Jonathan Mello
InVision ambassador Jonathan Mello , ambassador •

oops should have mentioned that this is with the new DSM.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador •

No problem at all, Jonathan! Now that we've got that information, I definitely wan to get you in touch with Support to take a closer look at this for you.

I will open a ticket on your behalf including the details that you have here. Please look out for an email from one of our Support agents soon.

Thanks for hanging in there,

Shaina

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