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InVision ambassador ambassador
Romy Petitjean Romy Petitjean Edited

Can't duplicate Home artboard in any way

Duplicating the Home artboard with CMD+D, just regular copy paste or even clicking 'Duplicate' via the 'Edit' menu doesn't work. My app is up to date and I even tried re-installing. I really hope someone can help fixing this, because I cannot continue with my project.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Romy,

Sorry for the issues you are having copying and pasting in Studio. I'd be happy to take a closer look! Can you please provide the following information?:

  1. Can you tell me if this file was originally created in Studio or Imported from sketch?
  2. Is this happening on all files or only this one in particular?
  3. What version of Studio are you using?
  4. Can you please provide a screenshot of your "About this Mac" overview or other OS details?

Look forward to hearing back,

Shaina

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Romy Petitjean
InVision ambassador Romy Petitjean , ambassador Edited
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Hi Shaina,

Thank you for the quick reply. 

  1. The file was originally created in Studio, but I copied the artboard from Sketch into the project in Studio.
  2. It is happening in a specific project. I just tried copy pasting an artboard within another file and that worked just fine.
  3. I am using version 1.28.1

Hope this helps,

Romy

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Thanks for providing that information, Romy! That certainly helps determine what might be going on here.

We have received similar reports that were related a known issue where some users are unable to copy, paste and duplicate some layers & artboards for some Studio files. That being said, I'm going to open a ticket on your behalf with our Support team so they can determine if you're experiencing this same issue.

Please keep an eye out for an email from one of our Support agents soon.

Thanks again for reporting this,

Shaina

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