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InVision ambassador ambassador
SoonYan SoonYan

Unable to install Craft manager

Not able to install Craft Manager. I've admin access on my laptop.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi SoonYan,

So sorry to see that you're running into this error message when attempting to install Craft Manager.

Craft issues can often be resolved by uninstalling and reinstalling the plugin, so I'd like for you to give that a try using the instructions below.

To uninstall Craft:

  1. Click the Craft Manager icon in the macOS menu bar.
  2. Click the gear icon in the upper right corner.
  3. Click Preferences.
  4. Click Uninstall to uninstall the plugins.

The plugins should now be uninstalled. To reinstall:

  1. Click the Craft Manager icon again in the macOS menu bar.
  2. Select the Tools tab at the top of the window.
  3. Click Install.

If you continue to experience issues after reinstalling, let me know and I’ll be glad to walk you through some next steps!

Thanks,

Shaina

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SoonYan
InVision ambassador SoonYan , ambassador
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I am able to install Craft manager now.

Thanks Shaina.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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So glad to hear that this is now working for you, SoonYan! If you run into any issues in the future, please don't hesitate to reach out.

Have a wonderful day,

Shaina

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